Ad Networks: Why it’s better than ever to be a targeted content site

[Editor's note: This is an opinion piece by Jeremy Liew, a parter at Lightspeed Venture Partners]

One of the hallmarks of the last few years on the internet has been the growing length of the “long tail”. Compete released some data last year showing that its panel was visiting 77% more websites than it did five years ago:

j11.jpgInterestingly enough, Compete also released data showing that the “head” of the internet was growing in size:

j21.jpg

Together, this suggests that there are now many new sites getting only moderate traffic. While these sites may never grow big enough to become public companies, they are very likely getting to a scale where they can break even. I spoke on this topic at the web 2.0 expo where my presentation analyzed how big sites needed to get to hit both of these goals.

GROWING NEED FOR AD NETWORKS

Many of the smaller ad supported sites turn to ad networks for monetization. This trend is being matched by advertisers embracing the channel. A recent report by Collective Media found that:

* 66% of advertisers plan to increase their usage of ad networks in 2007

* 88% of respondents planning to use online ad networks in 2007 (up from 77% in 2006).

* 57% of respondents believed how an ad network targets audiences was the #1 differentiating factor between networks

* Reach (the number of people that will see an ad) (at 52%) and Efficiency(the average cost to achieve your Reach) (at 66%) were still the key drivers for why agencies/advertisers include ad networks on the buy.

However, not all ad networks are created equal. With such a glut of ad inventory on the market, it matters a lot how an ad network targets an ad – as seen above its the #1 differentiating factor between networks.

To understand why this is, let me first give some context on ad sales. As a guy who has “carried a bag” myself, I believe that sales cycles are directly proportional to the complexity of the sales message, and RPMs(Revenue per thousand page views) inversely proportional.

A simple sales message results in a short sales cycle and high RPMs. Take automotive advertising; imagine you’re selling online advertising to Toyota.

Autoblog has the next easiest sales proposition. Autoblog has amassed an audience of auto enthusiasts. While they may not all be in-market car buyers, they have a natural affinity to cars, and selling ads against this vertically targeted audience is a relatively simple proposition with relatively high RPMs.

The Washington Post sells its demographic. It argues that its readership skews higher income and hence is more likely to buy a Lexus. It’s a pitch that has worked in print and on TV for years, and works online as well, although not quite as well. Sales cycles will be reasonable, and RPMs lower than for Autoblog.

Large sites such as Myspace sell reach. The pitch goes something like “Lots of people visit us, and some of them might want to buy a car, right?” It’s a tougher sale, and even when successful, it generally results in CPC campaigns that mitigate the advertiser’s risk, often resulting in low effective RPMs.

Obviously then, some of the biggest beneficiaries of these trends have been the content specific ad networks, such as a network full of Autoblogs.. Hence a smaller level of overall traffic scale is needed to get to high revenues. At AOL, the channels with endemic advertisers such as automotive or travel always got the highest CPMs and sell through rates, and content specific ad networks are essentially creating what I call synthetic channels.

SYNTHETIC CHANNELS

Synthetic channels,ad networks comprised solely of sites focused on a single topic, are like the channels on the big portals. They have an advantage in brand building. By guaranteeing that all sites in their network are about a single topic, they can aggregate a critical mass in traffic while still enjoying endemic site RPMs. This is, in a sense, a “hack” to true contextual targeting, but it has the advantage of being simple to understand and hence simple to sell to advertisers.

One example is Jumpstart, a synthetic channel reaching 5m UU/month and focused on the auto industry. It was bought by Hachette Filipacche (publisher of Car & Driver and Road & Track) in April of this year for up to $110m.

Another example is Glam, which started life as an site focused on fashion, but quickly morphed itself into a synthetic channel focused on “Women: Fashion and Lifestyle” and reaching over 12m UU/month. It claims to be the “fastest growing web property in 2007“.

A third example is the Health Central Network, a synthetic channel focused on medical information and tools. Many of Health Central Network’s sites are actually owned and operated by the company as it rolled up small health content sites during the internet bust.

Active Athlete Media is another startup synthetic channel, focused on participatory sports, that was recently covered on Techcrunch.

I think we’ll see more synthetic channels emerge, focused on the high ad spend categories:

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BEHAVIORAL TARGETING

Unfortunately, many websites are not targeted enough to be in a synthetic channel. They are untargeted, and as such, are likely to be sold at a deep discount as “run of site” or “remnant” inventory, if they are sold at all.

However, even these sites can still benefit from a lift in RPMs from an ad network that has even some websites in their portfolio that support endemic advertisers. This is where ad networks who apply behavioral targeting can really have a big impact. A large network can anonymously track a user as they move around the internet, recognizing them to be the same person when they show up at different sites across the network. They then use this data to target ads more effectively on “lower value” sites, thereby increasing the value of the ad inventory. So for example, a user who had previously visited Autoblog gets a Lexus ad when they show up on a MySpace page, even though the Myspace page has nothing to do with cars. This has become standard procedure at many of the big networks.

The WSJ recently had an excellent article on behavioral targeting that detailed Pepsi’s launch of Aquafina Alive,their new low cal vitamin enhanced water. The campaign was backed by an online campaign through Tacoda and targeted to people who had previously visited “healthy lifestyles” websites.

The result? Pepsi recorded a threefold increase in the number of people clicking on its Aquafina Alive ads compared with previous campaigns. “We’ve never been able to get to this level of granularity,” says John Vail, director of the interactive marketing group at Pepsi-Cola North America.

Brand advertisers like Pepsi (you’re not buying the water online after all!) having this sort of success is a strong indicator of the growing importance of ad networks. Pepsi isn’t the only one that this is working for. eMarketer predicts that behavioral targeting will increase by 7x over the next four years.

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The key question is how does the incremental value (the increased CPM between the Lexus ad and a “run of network” ad) get split between the three constituents in the relationship; Autoblog, MySpace and the network. This is partly the outcome of supply and demand. Because of the massive surplus of “broad reach” inventory online, the bulk of the value goes to the network and Autoblog.

The network gains disproportionate value from having Autoblog in its network because it can now make a lot of its “broad reach” inventory more valuable. However, in a world with multiple networks, a site that ads “behavioral information” to a network can take that data advantage with it to any other network.

So sites with the opportunity for endemic advertisers have an advantage, not just as standalone sites, or in synthetic channels, but also as members of ad networks. It’s a good time to be a targeted content site.

PEERING INTO A MURKY CRYSTAL BALL

Its interesting to compare the synthetic channel model for ad networks to the behavioral targeting model.

Several large synthetic channels already exist, including iVillage (a synthetic women’s channel) and CNet (a synthetic technology channel). iVillage was bought by NBC for $600m in 2006) and CNet is public with a $1.3bn market cap. The synthetic channel model is close to how media buyers are used to buying advertising today. As a result, they have a much shorter term path to meaningful revenues. We can expect to see some of the newer synthetic channels rapidly ramp up to a scale where they can start to consider lucrative sale or IPO.

Behavioral targeting, on the other hand, is still not as widely understood by the ad buying community. The big brand advertisers are still experimenting with the technology; the fact that Pepsi launched a campaign with Tacoda is still newsworthy whereas Ford buying advertising on Autoblog is not. There is likely a longer path before behavioral targeting ad networks become a standard buy for most advertisers. However, the size of the prize here is enormous. The bulk of online page views are not well monetized today because they can’t be well targeted. Behavioral targeting promises to transform the value of this inventory, lifting its effectiveness and its price.

Because of the strong networks effects of behavioral targeting (the more vertical sites and the more broad reach sites you have, the better your ability to target), and the size of the opportunity, I would expect there to be substantial consolidation in this market. Look for the portals and social networks, both of whom have a lot of broad reach inventory, to make acquisitions in this area.

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About the Author, Jeremy Liew

Jeremy Liew is a partner at Lightspeed Venture Partners, where he focuses on internet investing. He led Lightspeed's investments in Flixster, Mercantila, Rockyou and Tippit. Previously Jeremy was with AOL, first as SVP of Corporate Development and Chief of Staff to the CEO, and then as General Manager of Netscape. He joined AOL from InterActiveCorp (originally USA Networks) where he was VP of Strategic Planning. Jeremy started working in the consumer internet industry as an early employee of CitySearch in 1996 where he held a variety of sales management, operational and business development roles. He was also a management consultant at McKinsey and Company. Jeremy holds an MBA from Stanford and a BA/BSc(Hons) from the Australian National University in Linguistics and Pure Mathematics. He blogs frequently at the Lightspeed blog at http://lsvp.wordpress.com.

  • eli
    If sites like MySpace and Facebook were able to target based on interest, would they be able to achieve RPMs at the same level as autoblog? I would think that would be the logical next step for large social networks...to segment their user base to provide additional value to their customer base (advertisers). Jeremy - it would be great if you could provide some perspective on this.
  • Rockwell
    "If sites like MySpace and Facebook were able to target based on interest, would they be able to achieve RPMs at the same level as autoblog?"

    For whatever reason, it doesn't currently work that way. Whether that's primarily due to the ineffectiveness of big sites in targeting effectively, or perceived brand differences between advertising to car enthusiasts on MySpace as opposed to on Autoblog, I'm not sure.
  • Jeremy--

    Great post. This is an area I've become pretty interested in over the last 6 months, and I think you've hit the nail on the head.

    There is a substantial discontinuity in the market right now. Refugees from the portals who I speak with testify very clearly to the fact that most advertisers are keenly interested in reaching viewers on smaller nich sites, where they are much more engaged and more receptive to relevant marketing messages. But very few of those sites have the resources to sell directly to advertisers, and the advertisers themselves lack the resources to proactively go out and find niche sites on which to advertise. Hence the opportunity for vertical ad networks.

    Another point worth mentioning is that vertically oriented ad networks seem to perform much better than more diversified, generalist networks.
  • pj@knowingart.com
    I don't think this "synthetic channel" buzzword will catch on.

    You can try to classify the various strategies employed here, but I think that limits our imagination, especially in this time of such incredible opportunity.
  • @Eli - Rockwell is right. It seems to make sense that targeting by interest should lift CPMs but for whatever reason that hasn't been the case empirically.
  • Here are my posts on Ad Networks. I agree, they're going to become the next big channel for advertisers to access targeted audiences:
    http://sramanamitra.com/blog/962
    http://sramanamitra.com/blog/942
  • Jonathan
    This article itself and VentureBeat are demonstrations of this. I'm here on this niche content site and I see ads from both HP and AT&T. Great Stuff and more noticeable than on Yahoo, or if I was on a sports site after I was tagged as "behaviorally relevant."
  • until behaviorally targeted ads prove to be more effective at raising brand awareness or moving product, there isn't any increased value in them. BT is another way to bundle scattered inventory into scale to sell, but has yet to be proven more effective.

    additionally, remnant inventory is remnant for a reason. placing ads within your online mail provider isn't an effective placement and doesn't benefit from any brand halo effect. Advertisers still want to be on CNN and not Joe's Blog.

    Bottom line - advertisers don't want "long tail" inventory no matter how you slice it. When you make it cheap enough to buy and remove the risk (like a cost-per-click model) advertisers are willing to buy it. No risk. But you can't turn every piece of inventory into a $20 CPM (cost-per-thousand, ie - you pay for every impression) opportunity and expect people to buy it.

    When TV works out to be $16 CPM, you just can't compete.
  • Jeremy,

    Interesting you bring up the Washington Post. While the company still does more traditional, demographic-based ad sales, its WPNI Blogroll initiative (http://adv.washingtonpost.com/blogroll/) is taking a different approach to in order to better target the long tail by building their own vertical ad networks (powered by Adify - http://www.adify.com/press_release_041207.htm) that allow them to sell closely targeted ads across small niche sites. The paper also has full control of both content and advertising across its networks to maximize both targeting and quality.

    Targeting is the big differentiator between traditional ad networks, however, quality content reviewed by trusted editors, strong brands and advertising to engaged audiences may be an equally important part of that equation. This effort by editors enables these quality targeted content sites to be efficiently reached by appropriate advertisers.

    Thanks!
  • erik swain
    Great post Jeremy. Don't forget the newspaper.com's in the overall inventory formula. They have large volumes of UVs who are highly engaged and loyal to their local newspaper sites. These sites often are deploying behavioral targeting as well so they can increse cpm's on their general news inventory (usually their largets volume area). What's needed - and emerging - are networks that represent these localized properties for one IO national buying ease.
  • I loved this post! Very informative and comprhensive. The long tail gets longer with new and powerful video search engines like VeZoom.com. We understand what is happening in social media and the explosion of online video makes it nearly impossible to find video you are looking for. For behavioral targeting to be maximized, it really needs to reaching the right audience for those tracked behaviors to have value to an advertiser. By design, VeZoom allows users to select videos they want delivered and thus are willing to be exposed to the relevant ads that go along with it. Since we send traffic to the originating video host, we don't store video on our servers like Blinkx does) then the traffic related to the long tail gets even longer! Be sure to try our new myVeZoom Personal Video Engine and you will get the idea. Look for it here: http://www.monetizemedia.us/vezoom2/myvezoom.aspx.
  • Jeremy,
    1. Excellent analysis - this is one of the best I've read.
    2. Strongly disagree with you on "A growing need" for networks - on the contrary, in the next meltodown (which, hopefully, will be easier than the first) the numerous needed networks will disappear overnight. There are many arguments to point to here and they would require a whole article but a very simple one is - the most successful networks are based on RELATIONS, not just on traffic - and that's the hardest part. Even the most talented group of guys leaving 24/7M or Valueclick will find it REALLY REALLY REALLY hard to build such relations with big brands' buyers pulling the high CPMs - and without these, who needs 20 cent CPMs? You know that.
    3. Fully and enthusiastically agree on the main gist of the article though: a bike repair site with 10K real users (not fake "uniques") may easily be putting more ad revenues than an Alexa Top 1000 social network.

    Enjoyed the article!
    ig.
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  • What’s needed - and emerging - are networks that represent these localized properties for one IO national buying ease.
  • Hi Stefan Forsberg from Sweden here,
    based on my experience 1o years media sales field. 7 years at the web analythical field (TV4,se + NetRatings). This is the most interesting acrticel i have evere read in this area!!. In my opinion internet communication/mediasales have ben a "to much stand alone media", The traditional communication principlas that has been the basic for offline media has obviously not been valid for the internet (in my opinion based on the fact that there is a myth that it´s easy to meassure behaviour online behaviour) The media is the message (even more Important in this media). Internet communication has been to much focused on technical side of communication, not how to communicate towards the consumers mindset!! This article is an evidence that Internet communication now is growing up!!
    Kindest Stefan Forsberg AdTail communication
    stefan,forsberg.07@bredband.net
  • James Reilley
    I think there is to much fuzz around BT for the advertisement industry. Is this realy it ? The conversion rates are better but not overwhelming. In this tornado of newsfacts related to the Tacoda's and DoubleClicks of this world we would almost forget that this kind of BT has only an impact on ... let's say 15% of the websites. A minority ...

    Why not looks once at those 85% other sites who could use behavioral targeting for CRM, leadgen and content mangement. Why not talk about companies like Netmining or Touch Clarity. They use BT for the long tail with a lot of succes in the AUtomotive and IT industry. This is not related with Ad networks but all with customer generation and customer satisfaction. And is this not why we do it after all ...
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