friendfeedscreenshot010908.pngFacebook news feed has been a hit with users because it automatically displays the latest photos, newest friends, and other updates from your Facebook friends.

The problem, though, is that most people use any number of other sites as well — such as messaging service Twitter, video site YouTube, photo-sharing site Flickr, to name a few. There’s been no good way to see what your friends are doing on different sites around the web from one central place.

Now, there are two feed services, FriendFeed (screenshot, above) and Plaxo Pulse, that do a good job of solving this problem. I expect both — and especially Friendfeed — to become a hit this coming year, as I’ll explain, below.

FriendFeed and Plaxo Pulse let you designate friends, then easily add feeds of your activities from other sites. The result is that each user sees a continuous stream of updates from friends — Twitter messages, uploaded YouTube videos, blog posts, shared Google Reader items, and much more. Both FriendFeed and Plaxo include community discussion features, such as commenting on others’ items.

Other startup competitors that are offer similar services include Spokeo and clip-sharing sites Plum and Clipmarks.

Friendfeed is becoming a valuable social hub. Get ready for more.

friendfeedlogo010908.pngWithin the past couple of weeks, FriendFeed has quickly become one of the main ways I track what interesting people are up to. It offers a compelling new way to communicate with people you care about, a clean, easy-to-use design and a small but vibrant community to connect with — the same factors that drew many people to messaging service Twitter when it began to grow quickly last year.

I’ve assembled a small group of friends who are also using the service — many of whom don’t know each other — and we’re starting to get some interesting conversations happening within FriendFeed on various feed items.

FriendFeed launched in October and has a lot of important details right that make it fun to use. Examples:

- You can add a feed from a site you use in just a couple clicks

- It takes one click to ask to subscribe to somebody’s feeds and one more click for them to approve you

- It’s easy to find people you want to keep track of: FriendFeed recommends new friends to you who are already popular with your friends (details here)

friendfeed1010908.png- Commenting on a feed item takes two clicks; it also lets you “like,” or vote to approve of, an item in one click

- Pages load really fast

FriendFeed also has a clever Facebook application (screenshot below). Once you install the FriendFeed Facebook app, you’ll automatically see your friends’ FriendFeeds if they also have the Facebook app installed. These people aren’t just fellow Facebook app users — once they add the app, they’re also your friends in the free-standing FriendFeed site. FriendFeed, in turn, shows all the activity you see on the Friendfeed site within Facebook.

friendfeedfacebook010908.png

To spur further sharing, FriendFeed has also recently introduced a feature that lets you see feed items from the friends of your friends. To be clear, it only shows friends of friends who have made their feed public (an option on the site), and only when one of your friends likes or comments on the entry.

However, there’s no clear way to stop these pseudo-friends from seeing what you submit, as blog Webomatica notes in an otherwise positive review. FriendFeed says it’s working on controls to make that more clear. I think the feature is executed right, as is, because you’re essentially getting introduced to conversations with strangers via people you’re already friends with. It’s a mechanism for measured, viral growth.

Another plus for FriendFeed is that it’s formed a strong base of influential users. Primarily, it’s used by early Googlers and their many friends. The company was founded (and funded) by former Gmail team members Paul Buchheit and Sanjeev Singh together with Google Maps engineers Bret Taylor and Jim Norris. It’s also getting championed by early-adopter bloggers like Louis Gray.

And, it recently brought in Kevin Fox, the user experience designer who worked on Gmail, Google Calendar and Google Reader.

In recent weeks, I’ve noticed a spike in the number of tech geeks and bloggers using the site.

Note: Most feed items, from what I’ve seen, currently come from Twitter, Google Reader shared items, direct blog feeds, and social news sites Digg and Reddit, with a generous smattering from photo services like SmugMug and Picasa and music services like Last.fm. That’s judging from what I’ve seen on my Friendfeed friends’ feeds and on the site’s public feed, an aggregated feed of all members’ publicly shared items.

For more background on Friendfeed, see our earlier coverage.

Plaxo Pulse: Larger than Friendfeed, and growing

plaxopulselogo010908.pngMeanwhile, Plaxo has been developing a similar concept. It’s a feed of what the people you’re connected to within Plaxo are up to on many of the same sites you can see on Friendfeed — Twitter, YouTube, Reddit, Delicious, etc.

The service is getting big. More than one million people are using Pulse per month, up from 250,000 in November, with close to two million daily pageviews, the company says. Anecdotally, I’ve been getting an increasing number of invites from friends who are using it. Screenshot:

plaxoscreenshot010908.png

Not everyone is taking these invites well, due to the company’s history. Back in 2003, Plaxo was taken to task for sending spammy emails between users, asking people to update their contact info in their friends’ Plaxo address books. The person supposedly asking their friends for updates often didn’t know that their friends were receiving these emails.

“Plaxo Pulse is the latest in Plaxo spam. I get 20-30 of these a day. It’s nuts and as far as I can tell there is no value in the service, ” investor and blogger Fred Wilson twittered in early November. Others have more recently suggested to me that Plaxo is letting Pulse send out a high number of email invites to grow user numbers quickly.

The company should be forgiven for its past behavior at this point, although when it tried its latest initiative — extracting friends’ emails from Facebook (our coverage) — it got mixed reviews.

plaxopulsefilter010908.pngIn fact, I think Plaxo has gotten overly conservative with giving users control over who gets to see what. It’s created different categories of friends for you — personal friends, family, work colleagues, etc. — that FriendFeed doesn’t bother with. Here’s how ex-Googler Charles Hudson explains the problem:

With Plaxo Pulse I have to “friend up” my pulse network and make decisions about which people I’d like to allow access to which types of data. In addition, I have to classify my contacts by the nature of our relationship. I initially found the privacy controls on Plaxo to be useful, but now they’re becoming a bit tedious to manage. FriendFeed makes this process a lot easier.

Plaxo is on the right track with Pulse. Its advantage is that it is much larger than Friendfeed and already has the email addresses and friend connections contained in its existing services. But Friendfeed comes across better on many fronts: Trust, ease-of-use, successful Facebook integration and an influential user base.

Friendfeed, which isn’t disclosing its traffic numbers, says it is focusing on fine-tuning the product before it aims to grow.

Plaxo, meanwhile, says it has kept Pulse in a sort of open private testing mode, and has yet to promote the service to many of its users.

Facebook news feed vs. web news feeds?

Facebook offers its own set of applications that duplicate popular sites on the web. For example, it offers its own photo-sharing service — the number one photo sharing application on the Web, with twice the traffic of its nearest three competitors, according to ComScore (via Jeremiah Owyang). Still, it is hard for me to imagine Facebook creating a set of services that can beat the entire web, including sites like YouTube.

There are too many competitors, too many valuable services that people aren’t going to stop using just because Facebook offers the same thing. Latest example: Twitter has maintained its role as a sort of messaging service where each of your posts answers the question “what are you doing?” — even though Facebook introduced a status update service last spring, that asks you “what are you doing right now?” within Facebook.

Rather, Facebook and the web will co-exist. Friendfeed’s Facebook application already shows this happening.

Also, FriendFeed (and in my opinion, Plaxo) may end up offering more than Facebook to other web startups. As Michael Arrington wrote when FriendFeed launched:

“FriendFeed will be a social network itself, of course. But it may also allow niche social networks, focusing on just one thing like movies or music, to thrive while simultaneously allowing users to have a single feed to aggregate all that they are up to. That means Facebook and the other giants don’t have to be everything to everyone (or at least that people don’t have to use it that way).

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  1. Analysis: Plaxo and Friendfeed, pushing the “feed”-free music to download to mp3 said:

    [...] Wayne Friedman wrote an interesting post today onHere’s a quick excerpt… currently come from Twitter, Google Reader shared items, direct blog feeds, and social news sites Digg and Reddit, with a generous smattering from photo services like SmugMug and Picasa and music services like Last.fm. … [...]

  2. News rep site » mixed nuts said:

    [...] Analysis: Plaxo and Friendfeed, pushing the ???feed??? [...]

  3. VentureBeat » Facebook buying Plaxo? said:

    [...] from other sites, like Twitter, Flickr and YouTube. It has apparently been growing fast (see our coverage of Pulse and FriendFeed from last [...]

  4. Alan Cheslow » Facebook buying Plaxo? said:

    [...] from other sites, like Twitter, Flickr and YouTube. It has apparently been growing fast (see our coverage of Pulse and competitor FriendFeed from last [...]

  5. VentureBeat » MessageDance uses email and widgets to try to take on Twitter said:

    [...] The obvious competitor is Twitter, the site that lets you submit short messages, no more than 140 text characters, that appear in a running stream on its site. Twitter mesages from you and other people can already be displayed in a running stream on other sites. In fact, other companies use Twitter data on their own sites. FriendFeed has probably done the best job of this. It combines Twitter messages from your friends in a running stream on its site, along with blog posts, YouTube videos and other information your friends share from around the web (our coverage). [...]

  6. VentureBeat » MessageDance uses email and widgets to try to take on Twitter said:

    [...] The obvious competitor is Twitter, the site that lets you submit short messages, no more than 140 text characters, that appear in a running stream on its site. Twitter mesages from you and other people can already be displayed in a running stream on other sites. In fact, other companies use Twitter data on their own sites. FriendFeed has probably done the best job of this. It combines Twitter messages from your friends in a running stream on its site, along with blog posts, YouTube videos and other information your friends share from around the web (our coverage). [...]

  7. VentureBeat » MessageDance uses email and widgets to try to take on Twitter said:

    [...] The obvious competitor is Twitter, the site that lets you submit short messages, no more than 140 text characters, that appear in a running stream on its site. Twitter mesages from you and other people can already be displayed in a running stream on other sites. In fact, other companies use Twitter data on their own sites. FriendFeed has probably done the best job of this. It combines Twitter messages from your friends in a running stream on its site, along with blog posts, YouTube videos and other information your friends share from around the web (our coverage). [...]

  8. Friendfeed, the best software for conversations, raises round and launches publicly » VentureBeat said:

    [...] been using FriendFeed religiously this year, after reviewing it in detail last month, and I’ve been consistently impressed. So I’m pleased to report that the company is [...]

  9. Yahoo drifts with MyBlogLog up the activity stream, can it float against FriendFeed? » VentureBeat said:

    [...] As you’d expect, MyBlogLog allows you to enter your user name for dozens of services around the Internet and then aggregates this data, along with the data from of all your contacts, in an updating list on your main profile page. Facebook’s News Feed brought the activity stream into popularity — even though it was controversial at the time. Since then, a number of services including Plaxo and FriendFeed have extended and improved upon the idea by adding dynamic features such as commenting to these streams (our coverage). [...]

  10. SocialThing launches — another feed aggregator, and not my favorite one » VentureBeat said:

    [...] There’s certainly a demand for this type of service among people who use a lot of different social web sites — and FriendFeed seems to be getting the most buzz so far among early adopters in Silicon Valley. But there many competitors, including Spokeo and Plaxo’s Pulse (our coverage). [...]

  11. March 14th, 2008
    11:16 pm

    Twitter was indeed “this year’s Twitter” at SXSW 2008 » VentureBeat said:

    [...] quick to jump on the FriendFeed bandwagon now (which we’ve been on for a few months — our coverage — and some of us even longer) and say that is the service that gained popularity at this [...]

  12. FriendFeed gains search. Hey Twitter, where’s your search? » VentureBeat said:

    [...] for several months now. Search will indeed be an important component of aggregation going forward (our coverage). Tags: co:Friendfeed, co:Twitter SHARETHIS.addEntry({ title: “FriendFeed gains search. Hey [...]

  13. Another killer feature for FriendFeed: Reply to Twitter » VentureBeat said:

    [...] That’s right, you can now click on the “Comment” link below a tweet (Twitter message) in FriendFeed and you will see a checkbox below the input area that reads: “Also send this comment as an @reply twitter from [your username].” By providing FriendFeed with your Twitter username and password they can send these replies back to Twitter, essentially making FriendFeed into a reply-only Twitter client (of course the service also does much more, see our previous coverage). [...]

  14. April 7th, 2008
    11:17 pm

    When Your Blog Is LouisGrayCrunched… « I’m Not Actually a Geek said:

    [...] is a top blogger in the tech world. He covers a lot of good tech topics, perhaps best known for his early and bullish coverage of FriendFeed. Which has borne out quite well. But it’s not like he just plopped some cool blog posts and [...]

  15. May 15th, 2008
    9:28 am

    Comcast buys Plaxo to make itself more socially viable » VentureBeat said:

    [...] As anyone who covers social media has seen, these feeds are all the rage nowadays, with Pulse’s biggest rival (besides Facebook and other social networks) being Friendfeed. [...]

9 Comments

  1. Tim said:

    I agree that the “web feed” concept will be the next big thing. However, I like Spokeo’s reader approach much more than Friendfeed and Plaxo’s community approach. It’s just so much simpler to use.

  2. Erica DeWolf said:

    Great all inclusive review of sites that put all your content into one place. Great post!

  3. Mike Reynolds said:

    Don’t forget the new ReadBurner
    http://www.readburner.com

  4. Kevin Burton said:

    I blogged about this a few weeks ago:

    http://feedblog.org/2007/12/05/the-irony-of-facebook-news-feeds/

    If it’s a public event there’s no reason that there shouldn’t be a public RSS feed for this content.

    I’d love to have Spinn3r aggregate this content.

    http://spinn3r.com

    Kevin

  5. John McCrea said:

    A very nice piece. I think the opportunity here is large (and about to get larger). As we finally settle upon standards for dat portability, we will see the emergence of an open “Social Web.” And for that, there will need to be one or more dashboards that: 1) aggregate streams of content from multiple sites; 2) give users a central place to manage assertion of relationships; and 3) provide clearing houses for “friending” in a way that dispenses with bac’n.

  6. Martin said:

    Interesting article, thanks. Maybe Facebook should integrate an option for users to add feeds and data from external services to its neews feed? This would make Friendfeed and Plaxo Pulse obsolete, wouldn’t it?

  7. Kevin Burton said:

    I finally had the chance to blog about this:

    http://blog.spinn3r.com/2008/01/spinn3r-and-soc.html

  8. Bill Tisch said:

    I think friendfeed is the way to go and everything is so seamless.

    Hey does anyone have information on the new business social network virtudex.com? I tried to sign up but I don’t have a code or invitation and I don’t wanna pay $20 on eBay.

  9. Jay (Twitter @qthrul) said:

    @Bill Tisch - don’t bother with Virtudex as it smells badly based on the minor research I’ve done so far.

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