Comments on: Genius lets salespeople watch a web visitor’s every move, raises $19M

By: Deal Radar 2008: Genius - Sramana Mitra on Strategy

Deal Radar 2008: Genius - Sramana Mitra on Strategy — Thu, 08 May 2008 19:38:31 +0000

[...] article on VentureBeat discusses how Genius allows companies to run email campaigns by sending out emails with links to [...]

By: Goran Giertz - Website Marketing

Goran Giertz - Website Marketing — Mon, 04 Feb 2008 19:04:35 +0000

This boggles my mind that we can track an actual visitors movement realtime. I did not know that this was possible.

I could see that it could be a privacy issue. I still got to go and check it out.

Thanks. Wishing everyone an exseollent 2008

By: Steven

Steven — Mon, 04 Feb 2008 18:05:21 +0000

Very interesting space these guys are in. The CEO of Genius was the former founder of a top MLM company called Pharmanex – which I have covered. They are a NuSkin company so seeing him in this space is pretty interesting. These guys are definitely market leaders in their space and have raised a lot of money.

By: February 4, 2008 | next media update

February 4, 2008 | next media update — Mon, 04 Feb 2008 17:32:27 +0000

[...] Genius Raises $19 Million Second Round for Customer Tracking Technology VENTUREBEAT Genius, a provider of technology for businesses to track the behavior of customers visiting their Web site, has raised $19 million more in financing. Genius lets a company’s salesperson track who is visiting a page (see image at left), and jump in to have an IM chat with a customer who seems close to making a purchase on the site – to either help close the purchase or answer any questions the customer might have. The financing round for the San Mateo, Calif. company was led by Accel Parnters. Previous investors, Mohr Davidow Ventures, Emergence Capital and Walden International, also invested. The four-year-old company previously raised $15.1 million. Source> [...]

By: RONLG

RONLG — Mon, 04 Feb 2008 16:12:46 +0000

There have been products like this for some time now. Perhaps this has more to offer than the others I’ve seen.

I have thought about this type of feature for our company but felt that our possible clients might get scared away by this type of interactivity. My reasoning behind it is that people not only shop online for better prices, but for privacy as well.

The only way I would personally use this is if my members had an “opt-in” type of feature. I’m sure this will become a new trend in “customer service” on websites.

By: Genius recauda 19 millones

Genius recauda 19 millones — Mon, 04 Feb 2008 11:37:46 +0000

[...] tecnología a empresas para el seguimiento del comportamiento de los clientes que visitan su web, ha recaudado 19 millones de dólares en una ronda de financiación dirigida por Accel Partners. Los antiguos inversores Mohr Davidow [...]