Skeptics of social networks like Facebook and MySpace and their ability to produce value for advertisers gleefully pointed to more evidence last week: Google said its keyword advertising program on MySpace isn’t making as much money as Google had hoped.
“So what?” is the response I typically hear from the many people who have staked their business on making money through social networks , and who are making money. “I’m doing great and this information isn’t relevant to me.”
Advertisers are finding that they can more efficiently reach social network users who care about their messages — something they currently pay billions in television and print advertising to do. Meanwhile, musicians and other content creators are finding users enjoy sharing their music and videos on these widgets, which in turn drives album sales. Software developers, in turn, are making money from building widgets and applications to reach millions of these users, and let advertisers and content creators make money through their reach.
Here are some examples that may eventually help answer the question of “How can Facebook be worth $15 billion?”
Advertising: Dell in Facebook, via an application
Dell is taking major steps to become more environmentally-friendly, and it wants every consumer to know. It is building its computers to use less energy and it is reducing greenhouse emissions at its manufacturing plants, among other efforts. The company is working with ad company called Federated Media and a Facebook application that lets you draw artwork and feature it on user profiles, called Graffiti. Dell backed a contest for top drawings around its theme of environmental “ReGeneration,” where contestants created visual answers to the question “what does green mean to you” within the Graffiti application. The contest, which ran over two weeks in January, generated more than 1 million votes on more than 7300 Graffiti entries. Check out the top 150 here (as well as the ones pictured, above and below) — you’ll be impressed.
This campaign was a success because Dell both promoted something people cared about and reached out to them through a medium they cared about. The Graffiti application has more than 8.6 million total members and 253,830 daily active users (as of today). Because Graffiti is a Facebook application, users also learned about the contest through Facebook’s news feeds and user profiles. Federated Media (which, in full disclosure, runs ads on sites like VentureBeat), also featured ads about the contest on sites popular with Graffiti users, including sites like Boing Boing and Make. These ads pointed users back to the Graffiti application.
Even though this was one of the early efforts by a brand advertiser to reach social network users, Federated Media and Graffiti made money from Dell, Federated Media’s publisher, Chas Edwards, tells me. More thoughts on the campaign from him here. Dell, meanwhile, accomplished what it set out to do, which was to reach hundreds of thousands of users and have them engage with its brand in a positive way. Whether Dell actually sells more computers as a result of the campaign is still open to question. This was a brand-building exercise, not a direct-response campaign, and so the idea is that Dell will be able to sell more computers in the future.
Content creators: Musicians making money from MySpace and blogs
The level of “chatter” about an upcoming album release among music bloggers and social network users correlates to the number of album sales, according to a recent study by researchers at New York University. The study looked at more than 108 albums released in the first two months of 2007, comparing the number of blog posts and MySpace friend requests about a release to its later sales. The correlation most likely exists because 1) blogs and MySpace users pick up on the best new music early on, and 2) because by talking about what they like, they spread the word to many more people than would otherwise hear about the latest jams. More here from Ars Technica.
So if you’re a musician and you want maximum exposure to drive album sales, you make sure to get the word out on blogs and social networks. This has created new business opportunities for startups. Take Nabbr for example. It distributes music and videos for major media organizations like Sony BMG, EMI and Universal on widgets that it says reach more than 36 million users. It both syndicates content through other widget providers and builds its own widgets.
Nabbr isn’t a technology company so much as a virtual promoter. Like the guy who walks into the bar and leaves a bunch of flyers everywhere, but on the web. Nabbr will take a new release, such as a 25th year anniversary commemorative release of Michael Jackon’s Thriller, and try to distributed it to the largest group of users it can, specifically the 110 million monthly active users on Myspace. Then, Nabbr watches which group of MySpace users watch and share the content the most. It introduces more, similar content to those users. In the case of Thriller, the company found that kids liked it far more than classics like The Beatles. Now, Nabbr knows, these same kids will likely be receptive to other throwback releases.
![]() |
![]() |
The company is funded by investment bank Allen & Company, which also counts many media and tech companies as clients. Allen & Co. appears to be trying to get in on the future of media — to help its more traditional clients find new audiences online, if not to make money from the widget phenomenon.
Software developers: SGN, maker of Facebook games, making money
The Social Gaming Network (SGN), which among other things builds games designed to work entirely within social networks, has some good reasons to be bullish on social networking platforms. It gained more than one billion page views within the first 100 days of launching a set of games built within Facebook’s developer platform, such as Warbook (pictured) StreetRace and Fight Club. In total, more than six million users have installed its applications on Facebook. Among those, half a million play games daily.
The company is making money, president Shervin Pishevar tells me, from selling advertising that targets users who play its games. For example, it it making “pretty good CPMs” on video ads that run before a game (in contrast to video ads that run before a video), he says, although he wouldn’t provide specific numbers. Targeting content and ads to individuals through social networks is going to happen more and more, through in-game ads, sponsorships, and virtual goods, among other aspects, he says. This same information about user preferences can be used to promote new games to users, based on other games users have already enjoyed.
Conclusion:
One should view the Google-MySpace ad deal as another early and obvious effort to monetize social networks. It’s a shared-revenue agreement, whereby Google and MySpace make money from ads that MySpace users click on, and which are contextually related to whatever MySpace page the user is on.
That program may not be doing well. But keyword ads were irrelevant to other folks trying to make money on the social networks. Pishevar, the guy we mentioned above who runs the gaming company, displayed his scores from games on his Facebook profile and through his news feed, and his ten year-old son saw them, and the two are now locked in fierce Facebook gaming competition. Pishevar is making money from this sort of activity.
At the end of the day, distribution channels and social data contained in social networks and applications make them worth something. This is what startups large and small are madly experimenting with. Social networks in turn can make money from these platforms through ecosystem supporters like ad networks and payment systems. Facebook and others are working on these things. It’s early days, and the early birds are already making money. It sure feels like there’s going to be a lot more room for other people, too, going forward.
Tags: co:federated-media, co:graffiti, co:nabbr, co:social-gaming-network8 Comments
-
Luke G said:
“This campaign was a success because Dell both promoted something people cared about and reached out to them through a medium they cared about.”
C’mon, man, set some standards. Dell got some impressions and some press (cough), and FM made a few thousand dollars (1MM votes x 50% participation rate x 2CPM = $4K). Not exactly enough to retire on.
-
Eric Eldon said:
Luke, Dell’s goal was to build its brand’s public perception as a “green” company, which is what happened because the Graffiti competition got more than a million votes
This new public image could in turn lead to more Dell computer purchase by people who want to buy “green.”
You’re missing the point by trying to guesstimate CPMs — I’m not even sure what CPMs you’re referring to.
-
Debbie said:
This was a great article - thanks.
-
Sam B said:
Eric, your assertion that Dell’s campaign is significant for Facebook assumes a) that because a million people participated in an art competition, they assume Dell is green, b) that greenness is a significant consideration when it comes to buying computers and c) that the campaign was significantly more effective on Facebook than it would have been through other means, e.g. running the competition in schools, or through a combination of its website and mainstream media.
All three are dubious. Even if the campaign makes a significant contribution, I don’t believe that the value added to that campaign by Facebook’s social graph is particularly significant.
Also, you use the words “making money” eight times, but specify whether this is revenue or profit exactly zero times. This is unacceptably vague if you’re trying to make the case for something being not just a hip website but a viable business.
-
Kupu said:
Excellent, informative article, Eric! Lots of
research was required; content was presented
well and appears valuable to many. “Comments”
seem to miss your main points, which relate to
the increasing value of social connections sites. Thanks -
Joe Marchese said:
I do love the FM example, however Sam makes a good point. This contest could easily have been set up using a dedicated microsite.
I think the defining metric should not be how many people voted, but of the people saw this art work, what was their change in perception towards Dell and will this effect purchase consideration and decision going forward.
The other question would be; Was exposure limited to the 1 million votes? Or, was this are work distribute to friends and contacts (what Rex Briggs would refer to as the potential for a Momentum Effect)? How were people who saw the art, but may not have voted effected in perception and intent to purchase?
Now it was the Facebook environment that made this possible. Now compare this to a television, radio and out of home. If it compares favorably, now we are talking a $15 billion + future…. -
Luke G said:
Eric - you’re right, that was pretty hater-ish. Sorry. The point I was trying to make is that the Dell deal is a pretty small example to generalize from, and it’s pretty tough to tell what type of an effect it actually had. The $2CPM is a generous estimate for a FB app, and was meant to illustrate the size of the bet.
-
Allan said:
The New York Times is a big investor in Federated Media but gets almost no credit for its many good Web 2.0 investments. Its stock price has been punished because the investment community keeps seeing only the drop in newspaper subscriptions and the loss of classifieds advertising revenue. Smart investments in innovative new types of advertising plays will help the Times revive its stock price.



9 Trackbacks
11:43 pm
Facebook changes invite process for apps — latest step in refining the platform » VentureBeat said:
[...] for users, and keep developers (and users) from spending time on rival MySpace. These platforms, as I’ve covered, are making developers an increasing amount of [...]
7:06 pm
Zynga and SGN launch ad networks for game developers on social networks » VentureBeat said:
[...] first, and plans to incorporate the ad network later. (For more on the company’s network, see our article from [...]
7:37 am
NAMS at JG etc. said:
[...] –> Not Another MicroSite Eric Eldon, of VentureBeat, has a nice write up on the Dell Graffiti Execution that we did over the last two weeks in [...]
8:15 am
VentureBeat on Making Money in Social Networks at ChasNote said:
[...] Eldon at VentureBeat reports on Dell’s “Green” Graffiti contest, among other campaigns that illustrate [...]
10:56 am
Ad newtork Federated Media close to raising $30M round, valued at $200M » VentureBeat said:
[...] The company has grown quickly over the last three years. It sells advertising across a wide range of blogs and other web sites, expanding from tech blogs to include things like parenting, and its experimenting with new-fangled forms of advertising, like widget advertising in social networks. [...]
3:58 pm
Rumor: Ad network Federated Media raises $50M from Oak Hill Capital Partners, at $200M valuation » VentureBeat said:
[...] including VentureBeat. It has more recently forayed into advertising on social networks. It has run a successful campaign with Dell on Facebook application Graffiti, an effort by Dell to brand itself as being [...]
2:07 am
Social Networking is Growing Up said:
[...] I call “passive advertising” on the margins such as banner ads and margin text ads, Dell is putting its name directly on web applications that social network denizens interact with. In partnership with Federated Media, Dell conducted an [...]
6:52 pm
ILike (and its apps) show results: It really is helping musicians reach fans across the web » VentureBeat said:
[...] social networks, having been added by nearly half a million total Bebo users. Academic researchers have yet to prove the casual relationship between online buzz and album sales, but the evidence keeps [...]
8:22 am
W2 » Blog Archive » Moving away from the concept of page views…. said:
[...] out this link and this link for more on the [...]