Dimdim raises $6M for free web meetings

Updated

Dimdim, the free, open-source web meeting company, has raised $6 million in a second round of funding.

The concept is pretty simple — like WebEx, but free. Dimdim offers all the basic tools that you’d expect from a web meeting service, including a collaborative whiteboard, desktop sharing, audio and video. It doesn’t have too many bells and whistles, and some of the technical kinks still need to be worked out; I’ve run into a few display and usability glitches myself. But even if Dimdim isn’t perfect, it works. And since you don’t have to pay to use it, that counts for a lot.

Chief executive DD Ganguly says Dimdim has been used by more than 500,000 people in more than 180 companies since it launched in private testing mode in 2007. What’s particularly exciting is how, as Ganguly says, Dimdim “democratizes” web meetings. Sure, the phrase reeks of hype, but it’s also accurate — without WebEx’s cost, Dimdim can take web meetings out of just the corporate world and make them a broader tool for communication. (My favorite example is still the person in Florida using Dimdim to teach English to Mexican immigrants before they come to the United States.)

I’ve been doing my own small part to promote the company, too. Whenever a PR person or CEO suggests using WebEx, I point out WebEx’s lack of Mac compatibility (what’s up with that, anyway?), and immediately suggest Dimdim as a free alternative. People are even starting to take me up on it.

The funding comes from existing investors Index Ventures, Nexus India Capital and Draper Richards, and follows Dimdim’s $2.4 million first round last year.

Ganguly says most of the new funding will go toward marketing. The Boston start-up’s next moves will also involve taking its technology into different markets, starting with video later this year. That way, people can take advantage of Dimdim’s video or chat services on different Web sites, for example, without having to create a full web meeting.

Dimdim plans to make money by offering a premium service. Advertising in the free version is also a possibility.

Update: As a WebEx spokesperson notes in the comments, I let my whining get a little over-the-top. According to the WebEx system requirements, the service does support Macs, but without remote access. I’m not sure if it’s remote access or some other issue in my case, but I’ve never been able to get WebEx meetings to work on my Macbook, and other Mac-owning VentureBeat writers have reported similar problems. In my limited experience WebEx has not been Mac-friendly, but I definitely overstated the case.

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About the Author, Anthony Ha

Anthony is VentureBeat's assistant editor, as well as its reporter on enterprise technology, cloud computing, and tech policy. Before joining VentureBeat in 2008, Anthony worked at the Hollister Free Lance, where he won awards from the California Newspaper Publishers Association for breaking news coverage and writing. He attended Stanford University and now lives in San Francisco. Reach him at anthony@venturebeat.com. You can also follow Anthony on Twitter.

  • Thanks for the great mention, Anthony. We’re delighted to have raised this round - especially during tough economic conditions. This really underscores the value of free, open alternatives to traditional meetings. We’re excited about the future of this space and Dimdim's potential disruptive power, especially with the help of the open source community. (BTW, Mac users simply have to click the "Hands-free" button to broadcast their audio - we'll try to make that more obvious in our next release.)

    Don’t forget, you can sign up here and begin hosting your own Dimdim Web Meetings - with up to 20 people at a time - absolutely free. No download required for attendees or Mac users.
  • Oops, I guess I was just doing it wrong. I've taken that specific example out.
  • Anthony,

    A clarification your comment about WebEx, we do support MacOS X, as well as a Linux and Unix variants:
    http://support.webex.com/support/system-require...

    Of course, the value in any web conferencing services can be found in the reliability, scalability, and service delivered by the provider. Businesses are willing to pay for web conferencing services when they want a reliable, consistent experience.

    Michael Caton
    Cisco WebEx
  • Michael, yes, I may have been a bit more snarky abut WebEx than was called for, sorry. I did try to be upfront about some of Dimdim's shortcomings, too. Anyway, I'll update the post.
  • Michael,

    We completely agree - "the value in any web conferencing services can be found in the reliability, scalability, and service ". Try contacting Webex support when that plugin does not install. Or ask Webex sales a technical question.

    Warm regards,
    dd ganguly
  • Check out front-page search results for "webex mac" -- you'll see multiple articles about Webex having Mac performance issues.
  • Compliments. Geat financing round. I am using spreed.com. It works great on my Mac. OS X screen sharing is supported and it has built-in telephone conferencing. It's free too! Try it out on http://www.spreed.com
  • Nic
    For platform independent meetings on PC (including Linux) and Macs, spreed is simply the best system on the market. I have been testing a number of web meeting services. The only free web meeting service which I can recommend is spreed (http://www.spreed.com). spreed works on Linux (which I use), OS X and Windows with video, audio and screen sharing. spreed supports as the only web meeting service I have been working with, the open document formats PDF and OpenOffice.org. The more advanced features (which I have not seen with other offerings) are scalable vector presentation and loss-less screen sharing which is great if not essential for architects and builders. As a pro user you may miss telephone conferencing with the free services. Not with spreed. spreed has integrated telephone conferencing (I think they call it “Unified Conferencing”). I got a free US$ 5 telephone voucher when I created the account which is good for 8 hours phone calls in most countries of the world (1ct per minute). I can really recommend to check the service out online on http://www.spreed.com
  • You cant beat free! It is phenomenal how many companies have used this service within the past year. I also think its incredible how much money they were able to raise as well. That takes a lot of determination and motivation, so that other companies can have it for free.
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