Comments on: Fonality raises $12M for small business phone systems http://venturebeat.com/2008/09/03/fonality-raises-12m-for-small-business-phone-systems/ News About Tech, Money and Innovation Wed, 25 Nov 2009 02:28:55 +0000 http://wordpress.org/?v=2.8.5 hourly 1 By: Chris Viller http://venturebeat.com/2008/09/03/fonality-raises-12m-for-small-business-phone-systems/comment-page-1/#comment-876707 Chris Viller Fri, 23 Jan 2009 06:07:39 +0000 http://venturebeat.com/?p=97289#comment-876707 We have been a happy Fonality customer for about 2-years & use their PBXtra Call Center edition product. We've been very pleased with all aspects of both the product & our relationship with Fonality. We had zero (literally zero) phone/telephony/PBX experience or knowledge before choosing Fonality and did a lot of research on various alternatives. From our perspective, their combination of features, user interface, ease of use, and great support makes them a winning provider for us. The system was easy to use and has proved remarkably flexible in adapting to the ever changing needs of our young business. We also use their HUD application, which we can't imagine life without! And we've integrated some of the click-to-call features into our CRM (<a href="http://Salesforce.com" rel="nofollow">Salesforce.com</a>). We're not yet using the Unity Edition (which looks to have some great SF integration) because there are a few key things it won't do for us, but will continue to watch it and consider upgrading. <br><br>We would fully recommend Fonality to anyone considering a phone system. It's flexible, easy to use, and the support is great. We have been a happy Fonality customer for about 2-years & use their PBXtra Call Center edition product. We've been very pleased with all aspects of both the product & our relationship with Fonality. We had zero (literally zero) phone/telephony/PBX experience or knowledge before choosing Fonality and did a lot of research on various alternatives. From our perspective, their combination of features, user interface, ease of use, and great support makes them a winning provider for us. The system was easy to use and has proved remarkably flexible in adapting to the ever changing needs of our young business. We also use their HUD application, which we can't imagine life without! And we've integrated some of the click-to-call features into our CRM (Salesforce.com). We're not yet using the Unity Edition (which looks to have some great SF integration) because there are a few key things it won't do for us, but will continue to watch it and consider upgrading.

We would fully recommend Fonality to anyone considering a phone system. It's flexible, easy to use, and the support is great.

]]> By: Carlos Montoya http://venturebeat.com/2008/09/03/fonality-raises-12m-for-small-business-phone-systems/comment-page-1/#comment-876706 Carlos Montoya Thu, 18 Dec 2008 16:38:08 +0000 http://venturebeat.com/?p=97289#comment-876706 Our office phone communication got to a point where our customers were leaving us. I realized that I had to fix this problem and after careful research and word mouth Fonality took the prize. From the very beginning, I could see that it was the right choice because of the enthusiasm the employees had about their product. Fonality has its customers cover every step of the way, from its Fonality Knowledge Base, which covers every mishap that could occur but never did, to its support team that is available around the clock. They weren’t kidding when they said that the PBX system came ready to go right out of the box because once I got it connected to our network it worked, and I just added the HUD team program to our PBX, which I m very excited about, it’s a great way to keep our employees in touch. I couldn’t believe that I had it running just moments after I placed my order with our salesman. My boss couldn’t believe the functionality that the program offered, because in a world with constantly changing technology, you want your business supported by a company that strives to be the best and Fonality sure does. Our office phone communication got to a point where our customers were leaving us. I realized that I had to fix this problem and after careful research and word mouth Fonality took the prize. From the very beginning, I could see that it was the right choice because of the enthusiasm the employees had about their product. Fonality has its customers cover every step of the way, from its Fonality Knowledge Base, which covers every mishap that could occur but never did, to its support team that is available around the clock. They weren’t kidding when they said that the PBX system came ready to go right out of the box because once I got it connected to our network it worked, and I just added the HUD team program to our PBX, which I m very excited about, it’s a great way to keep our employees in touch. I couldn’t believe that I had it running just moments after I placed my order with our salesman. My boss couldn’t believe the functionality that the program offered, because in a world with constantly changing technology, you want your business supported by a company that strives to be the best and Fonality sure does.

]]> By: FilipL http://venturebeat.com/2008/09/03/fonality-raises-12m-for-small-business-phone-systems/comment-page-1/#comment-876705 FilipL Wed, 17 Sep 2008 17:06:27 +0000 http://venturebeat.com/?p=97289#comment-876705 Interesting. i've seen another really innovative service. It's called GoHello and it's basically an allmobile phone system for business. No more hardware, maintenance and heavy fees. I even think you can try it for free here:<br><br><br><br><a href="http://www.gohello.com/12b3" rel="nofollow">www.gohello.com/12b3</a> Interesting. i've seen another really innovative service. It's called GoHello and it's basically an allmobile phone system for business. No more hardware, maintenance and heavy fees. I even think you can try it for free here:

http://www.gohello.com/12b3

]]> By: FilipL http://venturebeat.com/2008/09/03/fonality-raises-12m-for-small-business-phone-systems/comment-page-1/#comment-876704 FilipL Wed, 17 Sep 2008 17:06:02 +0000 http://venturebeat.com/?p=97289#comment-876704 weadsa weadsa

]]> By: Fonality raises $12 million to make Internet Telephony accessible to small enterprises | Startup Meme http://venturebeat.com/2008/09/03/fonality-raises-12m-for-small-business-phone-systems/comment-page-1/#comment-827650 Fonality raises $12 million to make Internet Telephony accessible to small enterprises | Startup Meme Thu, 04 Sep 2008 11:51:52 +0000 http://venturebeat.com/?p=97289#comment-827650 [...] According to Dan Rosenthal, vice president of finance at Fonality: Fonality’s goal is to create an open source software application that provides everything that a small business might need in a call center. Services include instant messaging, land-line calling, mobile calling, voicemail, customer relationship management (CRM) and more. [...] [...] According to Dan Rosenthal, vice president of finance at Fonality: Fonality’s goal is to create an open source software application that provides everything that a small business might need in a call center. Services include instant messaging, land-line calling, mobile calling, voicemail, customer relationship management (CRM) and more. [...]

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