Poor Google Docs usage — poor study

Clickstream, a web analytics firm, released a study at the end of last week suggesting that Google Docs was used by one percent of adult web users in the U.S., while Microsoft Office’s Word was used by more than 50 percent. Then, Google-employed bloggers and friends spent the weekend shredding it, citing poor methodology.

Clickstream based its study on 2,400 U.S. adult Internet users who had installed the company’s data-collection software — in exchange for doing things like competing to win cash and prizes. Also, as others pointed out, Clickstream has some ex-Microsoft employees on staff.

Compete, a generally credible web analytics rival that buys data from internet service providers themselves, among other sources, also recently reported that Google Docs had 4.4 million users in September (note: Compete underreports VentureBeat traffic). The U.S. population is a little more than 300 million, so that puts Google Docs at more than one percent.

Google itself doesn’t provide Docs traffic, so until it does, I’ve included a screenshot from a new data set created by Google Blogoscoped blogger Philipp Lenssen, using fake-data site eSolutions Data.

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About the Author, Eric Eldon

Eric currently covers digital media technology and business news, especially what's happening on social networks and their platforms. He also writes and edits stories about venture capital, and lots of other stuff, too. He started at VentureBeat in the spring of 2007, half a year or so after Matt Marshall left his reporting job at the San Jose Mercury News to found the site. Eric previously cofounded a startup called Writewith, that was building editorial software for newspapers and other groups of writers. The startup didn't work out, but he learned a lot.

  • Red
    I love google docs! Some of the sync programs that have come out need work and online work is slowed down by the connection, I like the idea of having my docs in the cloud. Isn't Microsoft coming out with their own web docs app? I'm sure there's no bias in there whatsoever.
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