Comments on: Using ClickTale’s analytics pays off — really

By: Ganesh

Ganesh — Fri, 17 Jul 2009 06:48:56 +0000

Now clicktale shows services unavailable….

By: Jezza Lenko

Jezza Lenko — Thu, 23 Apr 2009 10:22:54 +0000

and another UX tool started recently too: Loop11 (www.loop11.com)

By: zendog

zendog — Wed, 08 Apr 2009 17:59:26 +0000

you are overreacting… breathe my friend.

By: Brad Mrumlinski

Brad Mrumlinski — Wed, 11 Feb 2009 02:51:10 +0000

There are other competitors out there for clicktale! This company called http://ExactoStats.com just popped up a few months ago and I have an inside source that says they are soon going to release many more of the features clicktale already has very soon!

By: Chris Estreich

Chris Estreich — Mon, 09 Feb 2009 23:38:41 +0000

Also check out userfly; same functionality, and much cheaper.

By: Subutai

Subutai — Mon, 09 Feb 2009 21:46:49 +0000

This seems like quite an invasion of privacy. The ClickTale system (if you look at their website) can make “movies” of each user's mouse movements, clicks, scroll bar usage, and browsing habits through a particular site. Presumably the user has no idea all this is being recorded. The associated javascript code could possibly be attached to ads so that an ad-serving company can also track this usage across all their client sites. Potentially they can capture keystrokes, such as the user entering credit card information, etc. Even if ClickTale doesn't support this now, it seems like the fundamental technology can be quite invasive. Or am I overreacting?

By: Engago team

Engago team — Mon, 09 Feb 2009 13:54:13 +0000

Wondering if once you have optimized your website and obtained results, will you keep paying for the ClickTale service?

By: john demayo

john demayo — Mon, 09 Feb 2009 08:53:04 +0000

Just looking at the attached screenshot, the data provided looks like most any other visitor analytics software.

By: froggertv

froggertv — Sun, 08 Feb 2009 09:50:27 +0000

Its amazing company, the growth is phenomenal and i would place this in the league of most promising companies to watch for.

By: dheeru

dheeru — Sun, 08 Feb 2009 09:28:41 +0000

Pricing in going to be very crucial for this newbie. Although it has amazing growth story in the last one year, but it has a long way to go till it is able to penetrate in big boy's den.

By: dumbfounder

dumbfounder — Sat, 07 Feb 2009 21:42:10 +0000

Do they make it easy to track the CTR of different features on your site? Would be interesting to develop some sort of plugin that shifted around your sidebar, and then tracked the usage for each configuration, to then figure out an optimized layout.