Comments on: Get Satisfaction gets new CEO and funding amid growth http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/ News About Tech, Money and Innovation Tue, 24 Nov 2009 05:19:25 +0000 http://wordpress.org/?v=2.8.5 hourly 1 By: Mary http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/comment-page-1/#comment-875001 Mary Mon, 09 Mar 2009 05:15:53 +0000 http://venturebeat.com/?p=104021#comment-875001 I agree with Joe. Sounds like a lot of hype to me. I am surprised someone from getsatisfaction did not chime in here. I agree with Joe. Sounds like a lot of hype to me. I am surprised someone from getsatisfaction did not chime in here.

]]> By: Joe http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/comment-page-1/#comment-875000 Joe Wed, 18 Feb 2009 12:08:35 +0000 http://venturebeat.com/?p=104021#comment-875000 I am amazed just how few comments GetSatisfaction really has for how long they have been in business and all the hype they are putting out. Why are there comment volumes so small for somebody like Zapos?<br><br>RightNow is definately NOT a competitor, unless GetSatisfaction finds a way to get about 50,000 man-hours in developingcomplete customer care functionality. GetSatisfaction provides very rudimentary capabilities. I am amazed just how few comments GetSatisfaction really has for how long they have been in business and all the hype they are putting out. Why are there comment volumes so small for somebody like Zapos?

RightNow is definately NOT a competitor, unless GetSatisfaction finds a way to get about 50,000 man-hours in developingcomplete customer care functionality. GetSatisfaction provides very rudimentary capabilities.

]]> By: Chevy http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/comment-page-1/#comment-874999 Chevy Wed, 18 Feb 2009 07:35:01 +0000 http://venturebeat.com/?p=104021#comment-874999 how do they make money? Do they have any revenues?<br><br>Bringing in a enterprise salesperson usually means death for a web based company. I've seen this movie before. how do they make money? Do they have any revenues?

Bringing in a enterprise salesperson usually means death for a web based company. I've seen this movie before.

]]> By: chasers http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/comment-page-1/#comment-874998 chasers Wed, 18 Feb 2009 03:30:50 +0000 http://venturebeat.com/?p=104021#comment-874998 They're definitely competitors, and is taking the enterprise route because that's what UserVoice did. GetSatisfaction has followed a lot of their moves. They're definitely competitors, and is taking the enterprise route because that's what UserVoice did. GetSatisfaction has followed a lot of their moves.

]]> By: jonathanhstrauss http://venturebeat.com/2009/02/17/get-satisfaction-gets-new-ceo-and-funding-amid-growth/comment-page-1/#comment-874997 jonathanhstrauss Wed, 18 Feb 2009 00:18:29 +0000 http://venturebeat.com/?p=104021#comment-874997 I would also add <a href="http://UserVoice.com" rel="nofollow">UserVoice.com</a> to the list of competitors. While they are ostensibly more focused on suggestions than complaints, the idea of a transparent crowd-sourced customer service platform is the same. I would also add UserVoice.com to the list of competitors. While they are ostensibly more focused on suggestions than complaints, the idea of a transparent crowd-sourced customer service platform is the same.

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