When Google fails, the Internet fails


Here are eye-catching illustrations of why GoogleFail, this morning’s slowdown/outage of numerous Google services, was a Very Big Deal. Above, you can see how much data was transferred by 10 different internet service providers monitored by security company Arbor Networks. Below, you can see traffic to sites run by MerchantCircle, which manages the internet presence for 750,000 local businesses. Those dips, of course, correspond with the outage, and while we here at VentureBeat believe the phrase “falls of a cliff” is overused, well …

Granted, these two charts are an apples-to-oranges comparison, but that’s kind of the point — regardless of whether you’re an ISP or a mom-and-pop store, you’re at Google’s mercy. That’s why it’s a bit dodgy to compare this outage to Twitter’s regular downtime last year, or to the occasional outages experienced by Amazon Web Services, or even the damage wrought when individual Google services like Gmail fail.

Google, incidentally, has posted an explanation for the failure, saying, “An error in one of our systems caused us to direct some of our web traffic through Asia.” Trying to be cute and Google-y, the post uses a metaphor of a pilot being rerouted to Asia, but either intentionally or unintentionally, the language underlies how terrifyingly reliant we all are on the search giant. When an airplane pilot has problems, everyone on the flight is in serious trouble.

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About the Author, Anthony Ha

Anthony is VentureBeat's assistant editor, as well as its reporter on enterprise technology, cloud computing, and tech policy. Before joining VentureBeat in 2008, Anthony worked at the Hollister Free Lance, where he won awards from the California Newspaper Publishers Association for breaking news coverage and writing. He attended Stanford University and now lives in San Francisco. Reach him at anthony@venturebeat.com. You can also follow Anthony on Twitter.

  • More and more free services are failing: Technorati, Feedburner, blog aggregators (see your blog pings).
    Is the end of the free web services nearing?
  • Google getting’s more and more important for Internet. Especially after start Gmail service. Almost everybody use at least one service from Google
  • Really?
    The Internet hardly fails when Google fails. This mischaracterizes the issue -- it's not about the Web being utterly reliant on Google, but about its fantastic branding, its place at the top of most consumers' minds.

    Add to that the number of online novices -- even now -- who actually don't know about other search engines, and the dip is perfectly understandable.

    There are plenty of alternatives in the market. This only underscores the importance of people knowing that other fine options exist. Just search for "search engine." Only do it on Yahoo!, Ask, MSN, Cuil or Powerset in case Google is down.
  • xuan
    不可思议。。。
  • darken
    The end is just around the corner :)

    Hopefully not.

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