Is TechCrunch doomed by payola scandal?

Late last week, tech biz bloggers were shocked — and a few were cruelly happy — to read that TechCrunch founder Mike Arrington had fired 17-year-old intern, entrepreneur and Internet fameball Daniel Brusilovsky. Arrington said the teenage overachiever had accepted a computer from a company in exchange for coverage on TechCrunch. Brusilovsky also admitted, Arrington said, to asking a different startup for a MacBook Air, which led that company to complain to Arrington.

Not only did Big Mike cut Brusilovsky from staff, he removed all of Daniel’s posts — I counted 70 of them in Google’s cache — and blogged a candid and legally-vetted description of the events, titled “An Apology to Our Readers.”

So of course the hot topic of discussion among local journalists over the weekend was, is TechCrunch’s reputation shot now?

TechCrunch isn’t a newspaper, so its staff aren’t bound by the well-established and very strict boundaries given to print news writers. Things are different at the papers. I challenge you to try to buy dinner for a New York Times reporter.

Bloggers, by contrast, have no industry standards. A few years ago, Microsoft and AMD sent a bunch of them free high-end laptops with “no strings attached.” Of course, there were strings attached: The bloggers, mostly Mac users, would show up at meetups, conferences and coffeehouses toting bright red Ferrari-branded laptops running Windows Vista. Great advertising.

Brusilovsky hasn’t said it, but I have to wonder if the people who kept their laptops set the stage for Daniel to think it was cool to ask for one.

Despite all that, anyone in public relations knows that what matters isn’t whether Brusilovsky was conflicted between writing what he felt was right, and wanting a MacBook. What matters is the perceived conflict of interest, as perceived by TechCrunch readers and the small but rabid tech-startup community that follows Arrington’s every move.

To them, Brusilovsky’s bargaining wasn’t just dishonest, it was sleazy. The guy didn’t ask for a $275 netbook, he asked for a $1,500-plus MacBook Air. Did he ask for the solid state drive, too?

(You can watch Brusilovsky tell his version of the story in this video interview and summary post. He says he received “products” from Intel as part of their Intel Insider marketing program, and claims a friend at a startup sent him an iMac as a thank-you for a professional introduction, not for a TechCrunch post.)

In some ways, Arrington did himself a disservice by taking an issue that could have been dealt with quietly and publishing it as news on his own site, with a cross-post to the Washington Post. But overall Mike’s apology proves his Internet instincts. Had he tried to hush up the problem, it would have been blown up into an even bigger scandal by gossipy reporters who would have figured it out a lot quicker than Woodward and Bernstein outed Richard Nixon. Breaking the news himself was the right way to go.

The online reaction to the incident is a dual-core pile-on: “Arrington is ultimately to blame” runs side-by-side with “Arrington should have paid his interns more.” Having written for much bigger publications than TechCrunch for nearly fifteen years, I have an opposing view: TechCrunch is totally safe, for reasons that have nothing to do with how Mike handled things.

I’ve been a regular contributor to several pubs that have been bitten by dishonest writers. At Wired News, prolific reporter Michelle Delio was investigated for fabricating quotes from sources, and possibly making up the sources. Slate ran an unforgettable story on the sport of monkeyfishing that turned out to be, in the editors’ own words, “a complete lie.” I also wrote for The New Republic, infamous for Stephen Glass‘ hilarious, shocking, and totally made-up stories.

By contrast, TechCrunch’s problem is a lot smaller. One post about an unnamed tech company may have been written in exchange for a computer. There might be a couple more written under similar terms. These posts themselves didn’t do any great harm to anyone, not compared to Stephen Glass’ portraits of hackers and young Republicans who didn’t even exist, stereotype-cementing stories that made the rounds in Washington, D.C., in the era when President Clinton read The New Republic aboard Air Force One.

What effect did these scandals have? The New Republic is the only publication that still suffers from Glass’ dishonesty. As for Wired and Slate, I’ve found over the years that self-styled avid readers of both sites are completely unaware of either scandal. Wired appended 24 of Delio’s stories with a note that there were doubts about her sources. How many people have ever found those old, stale tales? Try getting them from Google without knowing what you’re looking for.

I’m sure most TechCrunch readers didn’t click on “An Apology to Our Readers.” I didn’t. I skipped past what I presumed was an apology for problems with the site, rather than with its reporting. Comments must have broken, I thought. Far more people would have read the post had its title been “TechCrunch Fires Intern for Accepting Bribes.”

But the bigger reason TechCrunch is safe is that it takes a lot more than one intern to discredit a publication. The Delio incident didn’t ding Wired’s credibility at all, except among a few bitter bloggers who already hated Wired anyway. Likewise, studies have found that blatant “advertorial” content, where a sponsor pays for specific coverage, actually works on most readers. Brusilovsky’s behavior is inexcusable, but his actual effect on TechCrunch will be near nil in a week or two. Readers don’t know, and more important, they don’t care.

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About the Author, Paul Boutin

Paul (paul@venturebeat.com) covers Apple & the iPhone, social networks & social media, digital music & video, and any crazy Internet story. Paul wrote and edited for Valleywag from 2006-2008, after several years with Wired magazine and Slate. He writes regularly for The New York Times' technology section and sometimes for Wired and The Wall Street Journal. He studied computer science at MIT in the early 1980s, and worked as a software developer and network administrator for 15 years before becoming a professional writer. Follow him on Twitter at @paulboutin, and follow VentureBeat on Twitter at @venturebeat.

  • ken
    This post right here got me more focused on taking care of business
    I thank you for the information.
  • It's clear to us - we'll never get coverage.
    http://bit.ly/crI2VK
    No problem we will overcome that.
  • From my experience, when you solicit editorial coverage, your email gets returned by the advertising department that tell you how interesting your story would be for their readers but as they are looking into when to run it, you might want to buy an ad. No pressure, of course;)
  • Rabbit
    Hard to imagine that The Kid didn't get a pregame lecture on biz ethics the day he walked in the door.
  • D'Anne Hotchkiss
    Wait a minute, you call a 17-year-old's actions 'inexcusable' on what basis? Granted, an older, true-blue reporter might know and do better, but not necessarily. And bloggers, as you noted, aren't bound by the same standards and do not follow them...witness the Ferrari laptops. Full disclosure by Arrington, a mea culpa from Daniel, and a general admonition from Big Mike to the kid to and go forth and sin no more would have been just as effective. The kid's been scapegoated, and for what purpose?
  • freitasm
    I think it's a very different thing when someone asks for laptops in exchange for writing articles and someone receiving an unsolicited laptop which came with no request to write or do anything.

    I got one of the Microsoft/AMD/Acer Ferrari laptops, and I disclosed it in my blog - as I disclose everything else I have in a blog post constantly updated.

    The Microsoft/AMD/Acer Ferrari laptops came with no strings attached and people were free to either return, donate, giveaway or keep it - and were asked to disclose it.

    It's very different from this case here. This young man just made a great disservice to the whole community.
  • ts
    @ freitasmI di...dn't know you were a Mac user - then or now!. Nor were many of the recipients of the Ferrari ;)
  • freitasm
    Exactly. The Acer Ferrari wasn't sent to "Mac users" only as implied in the blog post.

    Just for the record I do have an iMac here, and also used a Mac Mini as a Media Center (running Windows 7 via Bootcamp), but that was replaced a couple of months ago with a Dell Zino HD (the video card on the Dell Zino HD performs best for H.264 decoding we need for HDTV in NZ).
  • jb
    I thought the posted Apology did the trick for this specific matter relating to Daniel Bru since it related to a clear Conflict with a Cap "C" and was resolved quickly despite the potential thorny legal issues relating to dismissing someone.

    However, if TC's bloggers get taken out to dinner often by people/startups they write up or have freebies rained on them by the same, possibly another matter. Not a clear Conflict, but doesn't smell right.

    Apart from conflicts (apparent or non-apparent), Mike A recently stated "Most of my tech news comes, of course, via my phone and email inbox." (in http://techcrunch.com/2010/02/02/everybody-forg...). I'm sure that's not how most journalists get most of their news and mildly conflicts with their self-description of "obsessively profiling and reviewing new Internet products and companies".

    That said, I think the virtual game scam stories and some others were solid journalism. I'd just recommend they'd be a little more transparent about any conflicts, real or apparent.
  • Martin Hathaway
    In my view, the indiscretions of one intern rarely diminish the integrity of an established brand, like TechCrunch. The candour with which the issue was reported and resolved, both speak to their remorse. Anyway, occasional mistakes can be endearing; see SitePoint's “5 Reasons Why Mistakes Make Me Happy”.
  • The real shocker for me wasn't the payola accusation at all. It was that TechCrunch, the biggest blog on the planet, has unpaid 17-year-old interns writing some of their news. There are probably thousands with ambition that would love the chance to have a TC byline. TC couldn't hire COLLEGE journalism student interns, and pay them a little?
  • ohhhjohnny
    You don't get it though, Daniel Bru was seen as a whiz kid in the valley, mainly because he was friends with Scoble and Arrington. They do have paid interns, college-aged and above, but they were trying to help the "genius" out.
  • Exactly. Arrington's apology should have focused on the fact he has a 17 y.o. writers. Bad move.
  • TomForemski
    Yes, it's true, Internet memories are just as short as people's attention spans.
  • "I challenge you to try to buy dinner for a New York Times reporter." , <---- Very good point.

    Great article Paul
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