Who owns user-generated content?

(Editor’s note: Curtis Smolar is a partner at Ropers Majeski Kohn & Bentley. He submitted this column to VentureBeat.)

A reader asks: I’ve seen a number of companies utilizing user-generated content lately. As a writer, though, I’m curious who ultimately owns the work – me or the service I submit it to?

Answer: A broad answer is that you own it and, most likely, the service upon which you post it owns it too.  The key question is: What terms of use does that service require?

The problem can be shown clearly in a recent real life brick and mortar dispute.  The artist “Banksy” had painted a mural on an abandoned Packard plant.  Both Banksy (or rather the group representing him) and the Packard plant owners claimed ownership of the mural. Because of Banksy’s fame, the mural was potentially worth hundreds of thousands of dollars.  Obviously, Banksy didn’t own the Packard plant, but did the owners of the Packard plant own Bansky’s copyrighted work?  Could the Packard plant owners reprint the mural on other media platforms?

United States copyright law states that any idea fixed in a tangible means of expression is protected.  So, it would follow that if comments are posted on a Website’s “comments” section that the online user’s comments are copyright protected by the law.  In the wall analogy, if you own the content, and a Website “reprints it” (and someone else views it), the Website has violated your protected work.

This is not the case with online user content.  In the online world, the general rule is that the creator of the content in the Web 2.0 world owns the underlying material. However, to further use the content in online mediums (such as a Website), the creator grants a license to the Website, allowing it to post the user-generated content in whatever manner it desires.  So, while you may own the mural, the Website owns the wall and you have agreed that the Website can use the mural in whatever manner it chooses.

The company obtains rights to your work through a user agreement.  The language of the terms of the user agreement generally says <deep breath> “by posting or submitting content on our site, you grant the company a non-exclusive, worldwide, perpetual, irrevocable, unrestricted, royalty-free, fully paid-up, transferable license, with the right to sublicense (through multiple tiers), to use, copy, publicly perform, digitally perform, publicly display and distribute (through multiple tiers) such contributed content, and to sell, modify, create derivative works from and/or to incorporate such contributed content into other works in any form, medium or technology, whether now known or hereafter developed, in each case, for any purpose whatsoever, commercial or otherwise, without compensation to you. You agree to waive any moral rights that you may have to your contributed content.”

That’s a lot of lawyer-speak. And most people don’t have the patience or inclination to read through it. Instead, they hurriedly search for the “I Agree” button so they can post their content. Heck, there’s fair odds you just skipped ahead to this paragraph after a few lines.

What it means, though, is the company, can use, reproduce and change anything you submit. It can also create subsequent versions, for any reason – and not pay you any money for the content’s use.

In return, you get the opportunity to use the company’s Website.

Anyone who has ever posted any comments has clicked the aforementioned “I Agree” option.  By clicking on that box, or by simply using the Website, it may bind the online users to potentially legally enforceable contracts with the company.

Even if the user agreement is a valid contract, that doesn’t mean every individual term of the agreement will be legally enforceable in court. Courts have occasionally held some contract language is invalid by itself – sometimes because it is too one-sided or enforcing it would violate some law.  In such examples, courts have either crossed out the invalid term from the user agreement or void the entire agreement.

In practice, if you want to submit content to any site, then you will have to give the company behind the site the right to your content.

Startup owners: Got a legal question about your business? Submit it in the comments below or email Scott directly. It could end up in an upcoming “Ask the Attorney” column.

Disclaimer: This “Ask the Attorney” post discusses general legal issues, but it does not constitute legal advice in any respect.  No reader should act or refrain from acting on the basis of any information presented herein without seeking the advice of counsel in the relevant jurisdiction.  VentureBeat, the author and the author’s firm expressly disclaim all liability in respect of any actions taken or not taken based on any contents of this post.

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About the Author,

Curtis Smolar is a partner at Ropers Majeski Kohn & Bentley, a full service law firm with offices in the San Francisco Bay Area, Silicon Valley, Los Angeles, New York and Boston. He represents entrepreneurs and start-ups in the daily running of their companies in the areas of employment, intellectual property, real estate, and business transactions and litigation. His clients have ranged from an entrepreneur with an idea to Fortune 500 companies.

  • Bertil

    You can only own property, and property can only be excludable goods. This is Economics 101 and the fact that many people make that mistake doesn't excuse you for not making sense. Can you stream a shoe? Skim water? Kill a stone? Neither: you can only stream a flow, skin a surfaced element, kill a living thing. You cannot own a non-rival good.You cannot own content or any intellectual asset, at least not outside of a well-understood, agreed, enforced, clear policy; this framework doesn't exist and is still very far from it. Stop using the word “own” with content, and re-title your paper: “Who can do what from content on UGS?”

  • uvince

    Great writeup on a compelling topic. I understand the website and content creator each own the content, but let's take Yelp or CitySearch as an example, does the business that the review(s) are written about have a stake in ownership as well? Can a Mom & Pop lay claim to the reviews written about their pizza joint on Yelp? Seems like they should be able to claim ownership, too.

  • http://twitter.com/JustinMeltzer Justin Meltzer

    If Youtube helps an artist rise to fame and get a record deal, does Youtube have any legal claim on the artist's cash flow? Is there anything Youtube could do to, say, get 5% of an artist's future cash flow for that year? Does Youtube make any direct money from being a “matchmaker” between the record label and the artist? Seems like it should.

  • http://www.mylykes.com/ myLykes

    We at myLykes are big proponents of giving users control and ownership of their data, and take seriously our stewardship of that data when users provide it to us – and communicate that as well. We wish more companies would be as transparent and open about their policies, because most have these blanket statements (we do too). In some regards, it makes sense for a business to protect itself from opportunistic litigation. Additionally, users must also realize that these sites actually provide a lot of value in terms of content creation tools and, perhaps more importantly, access to the network of other users. The latter issue is what people often undervalue, because they can always quit using a site's service, but few would be quick to drop their Facebook or Google use because of this. Consequently, as the size and strength of a site's network effect grows, they acquire a position of tremendous power and control over user data and users are essentially subject to whatever terms and conditions are supplied – primarily because users simply cannot disengage. It literally takes an organized user revolution to make change occur.

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