Twitter CEO: We've "cracked the code" on advertising

MobileBeat 2013
July 9-10, 2013
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Want to understand of how Dick Costolo, who was named Twitter’s chief executive on Monday, plans to build a business? The video below is a good place to start.

Costolo’s interview with Ad Age editor Abbey Klaassen took place last week at the Mixx advertising conference. Costolo was still chief operating officer, not CEO. But Ad Age only posted the video on YouTube a few days ago, and All Things Digital’s Peter Kafka pointed it out today.

Given the conference and the interviewer, it’s no surprise that the main topic was advertising. Twitter’s lack of a business model is a constant joke in the tech press, but Costolo said the messaging site’s ad model has now moved beyond the experimentation stage.

“We feel like we’ve cracked the code on a new kind of advertising,” he said. He later added, “In all of our advertising products, what we’re trying to do is not say, ‘Here’s the content, here’s the ads.’ What we’re trying to say [is], ‘This is organic content that people like. How can we take this thing that’s organic and enhance a company’s ability to communicate with their customers?’”

A Promoted Tweet, for example, starts out as a regular tweet from a company’s account, then the company can pay to have Twitter highlight the message to users beyond its followers. Advertisers pay Twitter for each engagement, namely each click, retweet, or reply. And if the Promoted Tweet doesn’t meet a certain threshold of engagement, Twitter will stop showing it.

Twitter has worked with more than 40 advertisers to date, Costolo said, and plans to reach the “low hundreds” by the end of 2010. It will eventually launch a “self-serve” platform where advertisers can pay to promote tweets, trends, and accounts without any negotiation or hand-holding with Twitter.

Asked whether he could see a day when brands might spend millions of dollars on Twitter advertising, Costolo said that will happen in the “very very near term.”

“It’s going to be very easy for us to have a significant enough distribution for you to spend as much money as you want to spend with us,” he said.

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  • http://x.co/EGXP ::::: DomainersGate.com :::::

    “plans to build a business”they seek a profitable business model from years without find itmaybe, if they support my projects (with $$$) I will give them some very useful suggestions… :-) .

  • http://pulse.yahoo.com/_W7SNR76L53W7A52XRN2TGJ6GVA Heng

    Twitter CEO really a great man.http://www.playerassist.com/ffxiv/

  • http://www.factoetum.com/ Bruce Wayne

    So how will twitter members benefit from twitter monetizing their content….Will twitter share any of the revenue with its members ?maia68

  • http://www.skypulsemedia.com/ Howie at Sky Pulse Media

    What a very poor choice for CEO in my opinion. Twitter, like Facebook is in the business of Communications Technology not Content. So Ads can make them some money…but its pitiful vs selling technology. Yahoo sells content supported by Ads. Apple sells technology. Twitter should be charging a monthly fee to use the service. Then reinvest that revenue back into the platform to make it better and better. Facebook is going down the Myspace path. Myspace had the content but the technology sucked so everyone left. Facebook doesn't have a great user interface and the live feed just like Twitters is mostly unread due to the massive volume. My studies have shown across both networks very small engagement rates. At least Twitter can call someone out with a mention. But still this CEO is clueless regarding how Twitter works or what it has to offer. Plus 3 fail whales in 3 days nice going! Thought they had been extinct but guess not.

  • http://garyfales.com/ nevada asset protection

    Could work if Twitter expands what it does from just tweeting.

  • http://adland.tv/ Dabitch

    You mean if we could do “D order me a pizza [geographical location]” (hey, it was just an idea)

  • http://www.leadsexplorer.com LEADSExplorer

    @Howie – I agree Facebook is going Myspace route (MyFace ?) axt heir UI is too difficult to handle (just try to undo something you liked as it follows you forever after)Twitter is the Whalhalla of the bots: more bots than people. So advertising to bots will be a new experience !“We feel like we’ve cracked the code on a new kind of advertising” = ads to bots !

  • http://venturebeat.com/2011/07/25/twitter-marketing-execs/ Twitter hires two new high-level marketing execs | VentureBeat

    [...] over the past year. Last year, just after Costolo took the CEO position, he said the company had “cracked the code” as far as advertising was concerned. At the time, he said to an interviewer, “In all of our [...]

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