And we're back: Sony's PlayStation Network is now online in U.S. and Europe

Parts of Sony’s PlayStation Network (PSN) have finally come back online in certain areas around the world — including the U.S. and Europe — after hackers were able to break into the network, forcing the company to bring it offline for nearly a month.

Sony Online Entertainment also restored online gaming service for The Station, the PC online gaming network that was also infiltrated by hackers.

The announcement was made by Sony chief executive Kazuo Hirai (pictured), bringing an end to the torment of both Sony, PlayStation 3 and PlayStation Portable users everywhere that were kept in almost complete silence over when the network would finally be back online. The whole ordeal has been a huge black eye for Sony. The company took the network down right when two blockbuster titles came out — Portal 2 and Mortal Kombat. Both involved a lot of online content, including co-operative and competitive play. Hirai pledged that it has taken a number of measures to improve security.

The PSN’s downtime has given other online network operators a golden opportunity to reach out to Sony’s gaming audience, and many PlayStation 3 owners have exchanged their consoles for other gaming devices that still have access to an online gaming network. The PSN has around 77 million users and the company’s online gaming portal, Station.com, has around 24 million users. That means more than 100 million users were forcefully taken offline and kept in the dark for nearly a month as to when they would be able to play their games again.

(5pm)-PSN-Wave-4

They PlayStation Store — where PSN users can go to buy games and other pieces of downloadable content — is still offline, as are some components of the company’s music service, Qriocity. But just about everything else, including online gaming and access to third-party services like Netflix and Hulu, are back online. Right now the PSN is available in New York, California and a few other states in the northeast U.S. — you can find a map of available states here. The current map is pictured above, with the network online for any green state.

“The service is being restored in phases, and I’m pleased to say that the first phase has now been launched around the world,” Hirai said in an announcement on the company’s website. “I can’t thank you enough for your patience and support during this time — we know even the most loyal customers have been frustrated.”

Sony will offering a “welcome back” package for all Playstation Network users. Hirai didn’t give exact details about what would be in the package, but he said that information would appear on the company’s site in the next couple of days. The package will likely include a free month’s access to the company’s premium online service, PlayStation Plus, as well as some games or movies, according to a leaked letter that went out to PlayStation 3 publishers.

Hirai was quick to note that there’s still a chance hackers could find a new way to break into the network — a pretty humbling statement after its network was taken offline for nearly a month. Sony was uncharacteristically quiet throughout the downtime, except to lay indirect blame on hacktivist group Anonymous — which typically rallies a group of loosely connected hackers under moral or political banners to take down large companies. Anonymous has routinely denied that it was involved in breaking into and bringing down the PSN.

“I wish I could tell you that technology is available to completely protect any company against cyber attack, but unfortunately the threat of cyber crime and data theft will continue to plague networks, companies, government agencies and consumers around the world for some time to come,” Hirai said in his announcement.

The PlayStation Network is a critical service that competes with Microsoft’s Xbox Live online gaming service — as well as other online gaming services. There are also 948 games now available in the PlayStation Network store, as well as 4,000 pieces of add-on content for games. We previously published a timeline for the Playstation Network outage and credit card information theft scandal. You can view the full video of Hirai’s announcement at the PlayStation blog.


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  • jim morgan

    allows the update but not working as of 11 pm eastern time in the us

  • Robert Culligan

    PSN is back!!!!! Finally i can let out my daily frustrations safely with video games

  • tejeda

    yup not working for central texas either

  • tejeda

    is this some kind of sick joke!!!

  • http://pulse.yahoo.com/_6ANWZCIOW772UGFBCNYXCCE7HA leeway

    waiting for iowa

  • http://pulse.yahoo.com/_TO6JTWGYKKLE7UJ2FAM7QOBMZI KING

    this shit is still not working, atlanta ga

  • http://pulse.yahoo.com/_3PFYKFBYDWYGYTL6RHHPLNAZTQ Tony

    IT HASN'T HIT CHI YET, BUT ITS COMING CHI-TOWN FINEST BE PATIENT

  • tejeda

    why are they saying its on every where except new england but its really not?

  • http://pulse.yahoo.com/_7U6EZSZ5PCKXJZTTXCXRHW6MAU h2enry

    chicago nope but in east where new york yes…

  • tejeda

    california is up now

  • http://pulse.yahoo.com/_HYWLIXV3E6NKST5WFVEG7JVSIM Kayla

    The PSN is slowly coming back online, it's going state by state. They didn't annouce in what specific order just that it will return online region by region. Look at the map for crying out loud.

  • tejeda

    they should do the most populated states first, texas, cali, ny, ill..etc

  • http://twitter.com/ILL____WILL William Greene

    about time , not that i really been online since i had MW2 but once i traded it, im rarely online unless im buying something, recently borderlands and some of it's dlc

  • Angelo Orbino

    im in new york and cant get wont let me update my new password for my account so i reset my ps3. this blows you guys at ps3 cant do anything right u cheap bastards

  • http://pulse.yahoo.com/_HYWLIXV3E6NKST5WFVEG7JVSIM Kayla

    Oh and there's a problem with the playstation blog, everyone is signed in as one dude. LOL “Welcome back”!

  • tejeda

    they lost billions of dollars…i think they are far from cheap..im sure there are MIT grads and Phd grads working on this dude

  • http://pulse.yahoo.com/_GQLYY67DH3CPDWLHLGJUIVYKDE yahoo-GQLYY67DH3CPDWLHLGJUIVYKDE

    I'm up and running.  Yee F-ing Haw

  • tejeda

    it wont even let me sign on to their blog

  • http://pulse.yahoo.com/_GQLYY67DH3CPDWLHLGJUIVYKDE yahoo-GQLYY67DH3CPDWLHLGJUIVYKDE

    FYI I'm in California

  • http://pulse.yahoo.com/_HYWLIXV3E6NKST5WFVEG7JVSIM Kayla

    I'm in Ohio, I figure I'll have to wait all night along with Iowa and Alaska, LMAO!

  • Angelo Orbino

    all im saying is if they are MIT grads and Phds then they shoundnt of had this proplem in the first place

  • tejeda

    they only do what they are told

  • http://pulse.yahoo.com/_CLJ663IO7AKGYSQBP4G6EHZV5A Stephan

    FINALLYYYYYY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! XxSUACIDExX BLACK OPS BABYYYYY!!!!!!SUA is my last name just in case you guys have problems thinking i spelled suicide wrong.  Just switched SUI with SUA

  • http://pulse.yahoo.com/_HYWLIXV3E6NKST5WFVEG7JVSIM Kayla

    Tejeda you should have access shortly from what I've read if you're in California. Sony stated it might take a few after the state is lit up on the map. I'm sure you'll be connected any minute now:)

  • Angelo Orbino

    well they need to do a better job before they lose their jobs to microsoft i would understand if it was the gaming that got hacked but it was everything like peoples credit card information

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