GamesBeat

Having trouble with the Guild Wars 2 beta? Here are some tips

The biggest Guild Wars 2 beta weekend event ever is currently underway, with “hundreds of thousands” of players all making a mad dash for the beta servers at the same time. Naturally, quite a few of those people have had trouble accessing the game, and if you’re one of them, here are some helpful tips that may solve your issue:

Error code 9:4:5:1093:101

“Your account does not have access to the Beta Weekend Event,” says ArenaNet Social Media Coordinator Rubi Bayer. “There are two possible reasons for this:

“1) The first possibility is that you registered a Pre-Order serial code instead of a Pre-Purchase serial code. This means the Pre-Order serial code that you registered will give you 1-day Headstart Access before Guild Wars 2 launches, but will not provide you access to the Beta Weekend Events. Some retailers apparently are selling Pre-Orders as if they were Pre-Purchases, which is unintended. This error will not prevent you from receiving your boxed version of Guild Wars 2 when the game releases.

“However, those of you that have already registered your Pre-Order serial code and received an email invite from Arenanet to join the Beta Weekend Event, we will honor the invitation. Receiving the invitation was a mistake on our part and you will be able to log in shortly. Note that no further Pre-Order serial codes can be registered at this time.

“If you paid in full and received a Pre-Order serial code by mistake, please contact your retailer to have this serial code converted to a Pre-Purchase serial code. If you did not pay for the game in full, you may contact your retailer to have your Pre-Order converted to a Pre-Purchase when you pay for the game in full.

“2) The second possibility is that the Pre-Purchase serial code you bought was blocked for credit-card fraud. A very small number of users may have purchased codes from unauthorized resellers who are selling codes they obtained illegally. Please confirm that the retailer you purchased from is on our authorized list of retailers. If you did not purchase your serial code from one of our authorized retailers, please contact the retailer from whom you made the purchase and request a refund.”

No Beta Weekend Event email invite

“First, be certain that you pre-purchased through one of our retail partners or https://buy.guildwars2.com/,” says Bayer. “Once you have your serial code, register it at https://register.guildwars2.com/. Once you have successfully gone through the registration process, you are set for the Beta Weekend Event.

“Next, go to this Guild Wars 2 forum post, logging in with the credentials you created during the registration process: https://forum-en.guildwars2.com/forum/info/news/Getting-Started. Follow the instructions given there, and you should find yourself downloading the client and ready for BWE before you know it!

“If you successfully registered and did not receive an email, that’s OK. Follow the instructions exactly, and you will be set for the Beta Weekend Event.”

Error code 48:1000:7006:529:101

“We are aware of the issues with the game and the forums,” stated a message on the Guild Wars 2 Facebook page earlier today. “The team is working on them as fast as possible. We don’t have an ETA for a fix, but we’re aiming for ASAP. We know that there are still issues aside from the Error 48, and the devs are hard at work on those.”

Lag, glitches, or various other issues

If you do manage to get into the beta (as the beta servers and forums have been going up and down all weekend), remember that it’s exactly that: a beta. The game is unfinished, and the purpose of the beta is not only to stress-test the servers (good thing they did, right?), but also to run crowd-sourced quality assurance on a massively ambitious game.

Not only that, but when you complete key quests, you’ll get a brief in-game survey to fill out where you can let the developers know if you thought it was fun, too easy, too hard, boring, well-written, etc. Make sure to take advantage of this, as it’s a rare opportunity for you to have a direct impact on the actual game when it officially releases later this year.

In the meantime, visit the Guild Wars 2 Facebook and Twitter accounts for real-time updates, or check out GamesBeat’s Top 5 MMOs of 2012 feature for more on Guild Wars 2 and some other great games this year.


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