Guest Post GoPago is making a big pivot, and Square is getting yet another competitor. GoPago this morning announced GoPago Live, a complete point-of-sale and payments system that it's offering for free.
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PayPal is the granddaddy of the online payments space. It was the remora of eBay until the auction giant bought it in 2002. Last year, PayPal processed $119 billion in transactions and accounted for 38% of eBay’s revenue. In the …
Guest Post eBay’s new product, eBay Now, allows consumers to have same-day delivery of products found at local retailers.
Guest Post Yesterday, American Express came out and said that it wasn't associated with Google Wallet. Today, PayPal is slamming the service, saying, essentially, that Google Wallet is a lousy idea.
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Although you can now load an American Express card onto Google Wallet, AmEx wants to make sure consumers know that it’s not an American Express-approved product. (Disclosure: I have a very small position in $AXP.)
Bradley Minor, an AmEx spokesman, …
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Sometimes companies do something just to feel like they’re making progress, even if that something makes no sense. That’s the only way I can rationalize what Google is doing with the latest twist on its Wallet initiative.
Wallet previously allowed …
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Microsoft’s new Outlook.com mail service may finally drive some much-needed innovation in email. (Disclosure: I have Microsoft stock from my time as an employee there.)
Box CEO Aaron Levie tweeted, “Someone has apparently slipped an innovation drug into Microsoft’s water …
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NBC has been getting a lot of flak on social networks lately for its handling of the Olympics. Because of the time difference between the United States and London, most of the high-profile events are shown with a delay of …
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How much is a Facebook user worth? Well, that depends on where the user is from.
(Disclosure: I have short-term options against Facebook, but I believe it’s a fantastic company in the long term.)
Based on Facebook’s second quarter earnings, …
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Groupon, the troubled daily deals company, has found a new way to mislead its investors. By my estimates, Groupon inflated its first quarter North American revenue by 5% to 8%. (Disclosure: I have various puts and wagers against Groupon.)
The …
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Turning Yahoo around is going to be really tough. And this really has nothing to do with new CEO Marissa Mayer and everything to do with the current state of Yahoo and how long its products have been neglected.
Some …
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Daily deals site LivingSocial is taking on online shopping. Although many will compare it to Groupon Goods, it’s a very different product targeted at a different audience. (Disclosure: I have puts and several wagers against Groupon.)
Groupon Goods has been …
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With its stock continually reaching new lows, Groupon is going to greater heights to find customers. The daily-deals site is now advertising deals to customers via Gogo’s in-flight wireless service. (Disclosure: I have puts and several wagers relating to Groupon.)…
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Since the mid-1990s, entrepreneurs have been trying to tackle the local market. Many have failed. Others, like Yelp and Groupon, have been successful selling services to small businesses, but those services are of dubious value. (Disclosure: I have puts against …
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Groupon stock hit another all-time low today. That in itself is not news — the company has had a habit of setting all time lows.
But today marks the first day that Groupon dropped below the split-adjusted $7.90 paid by …
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Yesterday, I wrote about some of the challenges that face companies that use social media for customer service. Today, I want to share a fantastic experience I had with Starwood’s customer service.
I had tweeted that over the years I’ve …
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With one-search access to a lot of our lives on the Internet, we’re at the beginnings of a lot of discussions on what’s acceptable and what’s not when it comes to social media and database usage.
Last week, British Airways …
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In day one of its Google I/O developer conference yesterday, Google upped the ante with many long-term foes and entered some new spaces.
The company announced the latest version of Android, Jelly Bean. (I was hoping J would stand for …
What do you buy if you’re a rich, eccentric billionaire with nearly everything? Why, an island, of course!
Oracle’s Larry Ellison is buying 98% of the Hawaiian island of Lana’i.
I’ve had the opportunity to visit most of the main …
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Digital punch cards for small businesses are a stupid form of loyalty marketing.
LevelUp, Groupon, and now Square are offering small businesses the equivalent of the old punch cards to help them retain customers. These mimic the traditional punch cards …
