The best of Office 2.0

[Editor's note. We attended the Office 2.0 conference this week, and noted a lot of interesting innovation happening with interactive applications for office workers. We asked Jeff Nolan, a former venture capitalist at SAP Ventures, to report about what he saw. Jeff, who this week announced he has become chief executive of a start-up called Teqlo, has been watching this area as closely as anyone.]

The Office 2.0 conference that was held this week was exciting for me, aside from the fact that I came out of the shadows with my new company, Teqlo.

There was a sense of determination and intent about the Office 2.0 meme that extends beyond hype. There are real companies with real and substantial products working here.

The venue itself was intimate. Demo, another conference, used to be like this (though is still a really good event). I was not alone in wondering if the Office 2.0 conference is held again would it be as good as the first one. Time will tell.

joyent.bmpAs is typical at these conferences, awards are handed out and a best-in-show picked by the audience. I have to say that the wisdom of crowds was in full effect here with Joyent taking the award and few people outside of the other presenters disagreeing with it. The team over there is having some fun with this as their blog post from yesterday suggests, but they earned it, so congratulations.

I like this service enough to think we should be using it at Teqlo. Is it better than Zoho Office or any other the other competitors? Time will tell. Joyent captivates because it delivers applications focused on user experience: From small business to large, what people do in their workday is communicate, organize things and manage content, and Joyent delivers a service that appears to really hit the mark on those things.

Joyent captures something I’ve started to call “purpose-driven applications,” that are designed around what people do rather than around providing features that may seem cool, but which no one really uses. If you are offering what Microsoft Office does, so what? The point isn’t just to replicate what they did a decade ago, the objective for all these services should be to exceed by reinventing rather than replicating. Microsoft’s Office suite was a packaging strategy for an age when you put an actual product on a shelf, it’s less relevant today, aside from a demonstration of how dominant market share creates inertia in the market.

itensillogo.gifThe second service I found interesting is one that is somewhat overlapping to my own company so I’m a little conflicted about including it. Nonetheless, in the interest of being intellectually honest, I have to say I was really impressed by what the team (of 3 people!) at Itensil have built. The best way I can describe it actually maps to my first impression, which was “holy crap, they built a wiki with workflow!” Here’s what they have to say about their workflow methodology:

  • Enables the people who perform the work to capture their knowledge quickly and easily • in an actionable, reusable format.
  • Enables the ad hoc application of that knowledge as an activity unfolds, when and where it is needed.
  • Team members adapt individual process instances on the fly as situations require.
  • Lessons learned are accumulated and available to teams performing subsequent activities.

The demo they gave me was very impressive in terms of “fit and finish”, features, and again, the “purpose-driven” approach to how they built it. I very much liked this service and couldn’t help but feel that if workflow products from the 1990’s had this level of elegance, perhaps the whole category would have a better reputation than it ended up with. But it’s easy to talk about workflow in the context of standalone services lacking integration to other products. If Itensil is successful in capturing and integrating services from traditional applications, it could become even more powerful. At any rate, it is already something that small businesses can drive real value with today.

techdirtlogo.jpgThe last company I want to highlight is one that I am very familiar with because I used to be a customer when I was with SAP, and more importantly, I have known Mike Masnick for a long time now and think very highly of what he has accomplished with Techdirt. Techdirt is more than just a great blog, as Matt at VentureBeat noted last night.

The service that Mike and Grier launched this week is revolutionary, it’s called the Techdirt Insight Community and it grew out of their own insights into where corporate intelligence (an oxymoron, I know now) and more importantly, discussions they had with their clients, including myself, about what we needed.

Bloggers who join the Techdirt Insight Community get access to companies worldwide, take part in interesting discussions and get paid for their insight. Their blogs act as their resumes, proving their passion and experience in certain topic areas, which Techdirt places into each blogger’s profile. As issues are raised that touch on their areas of expertise, the bloggers are alerted and can respond. Techdirt manages the entire process, from start to finish — making sure that all a blogger needs to do is to provide his or her insight and get paid.

Make no mistake about the fact that this is a shot across the bow of the entire professional analyst community.

With Techdirt’s IC, authentic, expert bloggers will also get the one thing that currently eludes anyone but the “A-List” blogger, namely access, and that is the one thing that analysts and traditional media have traded on to the exclusion of everyone else. In other words, the playing field is being leveled and everyone who is a participant in the “insight economy” is going to find themselves competing on the basis of insight alone.

Corporate clients are screaming for this kind of service not because traditional analysts are failing them, but rather because the information marketplace has become increasingly complex and in order to attract and impress smaller influencer communities you really have to engage the people who are in them.

There you have it, my top 3 picks and what I hope you will see is that this notion of Office 2.0 is not limited to the services that aspire to toppling Microsoft and their dominance in the office suite application market. In fact, I was gratified to hear a range of people saying (out loud mind you) that this isn’t about Microsoft at all but rather evolving the next generation of productivity applications that have great context to what people do in their everyday jobs.

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  1. Itensil » Proud to be a part of revolution 2.0. said:

    [...] The one-on-one demos with media, pundits, customers and investors were uniformly supportive. As of this post, we have feedback from bloggers Dennis Howlett, David Tebbutt, Jeff Nolan, Alan Morrison and David Terrar. All had kind words for us, for which we are grateful. There may also be more recent blog reviews.  [...]

  2. Venture Chronicles said:

    [...] I posted some thoughts over at VentureBeat on what I thought were highlights of the Office 2.0 conference last week Venture Beat Contributors » The best of Office 2.0: In fact, I was gratified to hear a range of people saying (out loud mind you) that this isn’t about Microsoft at all but rather evolving the next generation of productivity applications that have great context to what people do in their everyday jobs. Technorati Tags: Office 2.0, VentureBeat Posted in Companies || [...]

  3. Thoughts on “Office 2.0″ said:

    [...] Last week I attending the Office 2.0 Conference in San Francisco.  Fellow Irregular, Jeff Nolan, the newly appointed CEO of Teqlo, has a good write up on VentureWire.  Having been removed from Silicon Valley now for about 2 years, I have to say the frenetic pace of the Bay Area has returned to pre-2000 levels.  Lots of really interesting technologies looking for enterprise traction and a sustainable business model.  [...]

  4. Bill Gates » Office 2.0 Not About The Online Spreadsheets — But The Next Attempt At Situated Software said:

    [...] One thing that became clear last week, though, was that a new generation is trying to tackle the same challenge, and they’re clearly learning from what came before them. Companies like Coghead, Intensil, ActiveGrid and Teqlo all were taking different approaches towards this idea of quickly built, very specialized software applications and services. The first three all seem more targeted directly at techies — allowing them to build apps faster than they can already. Whether or not they just use this for rapid prototyping or to build out real apps remains to be seen. There’s also the question of how much value these offerings add to techies who are already adept at building at app quickly using existing tools like PHP or Ruby on Rails. Teqlo, with new CEO Jeff Nolan (fresh from nearly a decade stirring up trouble at SAP), looks to be taking a step further, trying to help even those who are less tech savvy be able to create useful apps, connect them, and share them. As with any space that has had a few attempts without a real success, it does seem like there’s a huge opportunity hidden within all this activity — but the real success is going to come down to execution. One of these days, a company will figure out what that secret killer app is for this space, that makes it so just about anyone can easily understand and appreciate the value of being able to plug together an instant, useful, specialized app. It definitely seems like the vision that Telqo is shooting for, though the company is still quite new and will need some time to find that right formula. However, if it can, it’s a huge opportunity to shake up the applications business in a way no simple online spreadsheet is likely to do any time soon. This information might be a better choice microsoft Hints At Delay Of Vista In Europe CRN - The possibility of a Vista delay in Europe recalls similar comments made by Microsoft founder Bill Gates and other senior executives in May 1998, shortly before the release of the Windows 98 operating system. At the time, the U.S. Justice Department …Did you know that Vista means a distant view or prospect, especially one seen through an opening, as between rows of buildings or trees. Somthing like that google to distribute MTV clips with ads (AP) AP - In a further reach for online video, Google Inc. will begin distributing clips from MTV Networks’ shows to other Web sites through its budding video service in a model that offers content creators a new source of distribution and revenue. This is also worth to check out [...]

3 Comments

  1. Brian Solis said:

    Hey Jeff, nice post. It was good to see you there and congrats on Teqlo. It was a great event!!!

  2. Keith Patterson said:

    That was a great endorsement for us, and much appreciated, Jeff. I am looking forward to seeing the Teqlo product and have every expectation that it will be as impressive as the people behind it.

  3. David Terrar said:

    Hi Jeff,
    I agree with you it was a great event (and great to meet you finally face to face!). I’m sure that we can keep the energy going and help Ismaael make next year’s event just as intimate but even better. I liked itensil a lot too, though their actual demo to me just before the conference reception wasn’t that hot - maybe they got in their stride during the event. I’m planning to do a write up on it as well. Good luck with Teqlo!

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