Editor’s Pick Mick Jagger can’t get no satisfaction, but apparently a lot of 14-year-old boys can. So too, fortunately, can Apple, Amazon, QVC, and NewEgg clients.
Amazon retained its industry-leading 88 percent satisfaction score from 2011 in the study, which asked more than 24,000 consumers about their online shopping experiences between Thanksgiving and Christmas.
Consumers shopping from mobile devices over the holidays played a significant role in record online sales. But which retailers won these mobile shoppers over with the best experiences?