Amazon, Apple, and yes, Victoria’s Secret dominate the mobile shopping satisfaction ratings

February 12, 2013 5:31 AM John Koetsier
John Koetsier

Editor's Pick Mick Jagger can't get no satisfaction, but apparently a lot of 14-year-old boys can. So too, fortunately, can Apple, Amazon, QVC, and NewEgg clients.

Amazon tops in customer satisfaction, as Apple slides out of the top 5

December 27, 2012 3:23 PM John Koetsier
John Koetsier

Amazon retained its industry-leading 88 percent satisfaction score from 2011 in the study, which asked more than 24,000 consumers about their online shopping experiences between Thanksgiving and Christmas.

Apple and Amazon outrank eBay and Best Buy in holiday mobile satisfaction survey

January 11, 2012 9:00 PM Jennifer Van Grove
Jennifer Van Grove

Consumers shopping from mobile devices over the holidays played a significant role in record online sales. But which retailers won these mobile shoppers over with the best experiences?

Consumers were most satisfied with the shopping experiences on Apple and Amazon …