Desk.com adds gamification to boost service rep productivity

Salesforce-owned customer support app Desk.com has added a new “achievements” feature to motivate service representatives to earn badges as they help more people.

Foursquare starts leveling-up expertise badges

Foursquare is updating the functionality of its “expertise badges” to make a user’s history of check-ins a better representation of real-life experiences, the company announced today.

Foursquare users can obtain expertise badges by checking in multiple times to several different …