Saygent raises $1M to analyze customer emotions

Saygent, a company the uses voice response and analysis to figure out customers emotions, today announced it has secured a first round of funding for $1 million. The funding will be used to hire engineers and secure new customers.

Spoken Communications gets $4M for call center voice recognition

Spoken Communications, a provider of speech recognition software for call centers and the like, announced today that it has picked up $4 million in its most recent round of funding to help promote its virtual call centers.

DEMO: Vonata bypasses call center mazes, eliminates the secretary

Vonata is one of 70 companies chosen by VentureBeat to launch at the DEMO Fall 2010 event taking place this week in Silicon Valley. After our selection, the companies pay a fee to present. Our coverage of them remains objective.