DEMO: Start chatting with customers with Workface

Workface is one of 53 companies chosen by VentureBeat to launch at the DEMO Spring 2011 event taking place this week in Palm Desert, Calif. After our selection, the companies pay a fee to present. Our coverage of them remains objective.

Battle for your texts: Facebook Messages vs. Kik mobile chat

Facebook can’t remind us enough that its new messaging service, announced today, isn’t an email killer. Instead, it’s an all-encompassing messaging system that works across Facebook chat, email, and text messages.

LiveMarkets launches ad chat

LiveMarkets launched a service yesterday that lets Web site visitors click on an advertisement and immediately IM chat with a salesperson from the advertiser.