Online computer help company CrossLoop gets $6M

It can be hard to give somebody directions over the phone for how to use, say, a computer software program (example, via my mom: “Which button am I supposed to click on?”). CrossLoop offers a downloadable desktop-based application that lets you access and use another person’s computer interface, and let them watch what you do to help.

This is peer-to-peer data transmission technology for business. The company’s web site includes profiles for help specialists, including rankings… Continue Reading

Desktop sharing startup CrossLoop opens its help marketplace

Desktop sharing startup CrossLoop opens its help marketplace

CrossLoop, a company that allows two people to share their computer desktops, has launched an online marketplace where you can find experts to help you with a wide range of (mostly computer-related) topics.

We’ve already written about how CrossLoop is really useful for giving tutorials, since a teacher can not only look over a student’s shoulder, but also interact with their computer desktop. There are a lot of web conferencing tools out there (even free ones,… Continue Reading

CrossLoop — free desktop sharing

CrossLoop — free desktop sharing

CrossLoop, a company that lets two people easily share their desktops while working in different locations, has raised $3 million in a first round of capital.

We’ve covered CrossLoop before (see our coverage). This is great for giving tutorials, for example. CrossLoop lets you reach virtually into your student’s screen, even though they’re working miles away from you, and control their cursor, open their files, and do anything they can do on their own computer. That’s… Continue Reading

Crossloop links computer screens, lets you transfer files

Crossloop links computer screens, lets you transfer files

updated

Crossloop, the company that lets two people share their computer screens over the Web, has released new feature that lets them transfer unlimited files freely between their computers.

We first wrote about Crossloop here, and noted this is useful for people who want to train others remotely. Young Web-savvy people wanting to teach elderly relatives how to find an obscure camera or printing device drive, for example, can take control of the computer screen of those… Continue Reading

CrossLoop’s online tuition tool

CrossLoop’s online tuition tool

CrossLoop is a new start-up that lets two people meet online to share their computer screens.

It is handy for those of us who have parents needing instruction on their computers – it lets us help them easily from afar. It’s also a useful tool for training people, for example in how to use software.

Its magic is in its simplicity. Other services do this. Microsoft, for example, offers a service with XP Pro, and there are… Continue Reading

Microsoft overhauls management at MSN-Live, about time

Microsoft overhauls management at MSN-Live, about time

Joanne Bradford, the software giant’s top ad-sales and marketing executive, moves to take over MSN, Microsoft’s portal and focal point for its Internet properties branded “Live.”

Live badly needs some focus, because most people are confused about what it really stands for, what is part of Live and what isn’t, and whether it matters. VentureBeat was first to report that a major reshuffle was coming, and now its official. AdAge has the summary of all… Continue Reading