“This effort is a culmination of everything we’ve learned over the past few years about the mobile world,” Salesforce’s Al Falcione told VentureBeat.
Customer relationship management software helps salespeople keep track of leads, meetings, marketing efforts — anything relevant to retaining old customers and signing new ones. But even powerful CRM systems like Salesforce.com are useless if salespeople don’t want (or remember) to use them.
Selligy, a customer relationship management app for iPhone, aims to make salespeople more effective by automating much of the sales process. And Salesforce.com, the CRM giant, appears to like it.
Appboy has raised a $7.6 million series A round to support its “mobile relationship management” system and expand it into new industries, including gaming and social networking.
Microsoft wants you to use its Dynamics CRM (customer relationship management) software to manage customers everywhere. And we mean everywhere.
“We’re not building a new mobile CRM,” said Nichols in an email interview. “We’re turning your mobile inbox into a platform that will connect to lots of different systems over time.”
When it comes to cloud services, Oracle is majorly behind companies like Amazon, Google, and Salesforce – so rather than build most competing technologies in-house, the company has scooped up a bevy of cloud companies over the last two years.
“There’s three legs of marketing automation,” Stuart Wall, CEO of Signpost, told me yesterday. “Presence, customer information, and remarketing. Most small businesses fail at all three steps.”
Salesforce fills out its portfolio of tools with its new Files Product, which will work with tools like Box, Google Drive, and others.
Zendesk is hoping to expand its global footprint with a new office in São Paulo, Brazil, its first in South America.
SugarCRM has secured $40 million in equity investment from Goldman Sachs, a sure sign that it intends to go public in the next few years.
The technology is still in its alpha phase, but is being used by a handful of large corporate customers. In a nutshell, it helps companies connect employees who would work well together.
Guest Post It’s going to take a lot more than money to transform a historically small and medium-size business-focused software product into something that will fit the needs of the enterprise.
Today, the Sponsorfied team announced that it’s rebranding itself as “Partnered,” and is pivoting to partnerships between brands and cool, creative types.
In addition to booking appointments, Beauteeze is designed to be a useful marketing tool for the salons, and it integrates with existing scheduling and customer relationship management (CRM) software.
Guest Post Fragmentation between software-as-a-service (SaaS) solutions is affecting the average business that has moved to the cloud. Here’s why.
Cofounder Avi Meir said he was inspired to start the company after realizing that most hotels still relied on “expensive, outdated, server-based technology.”
RingDNA released a voice communications platform today that provides sales reps with relevant data so they can make the most of their sales calls. The company also announced raising a $1.9 million seed round.
Detroit-based LevelEleven has rebranded and redesigned its flagship app that motivates sales people to generate more leads and close more deals.
Contactually, a startup that helps people stay in touch with their professional contacts, released version 2.0 today as well as an iOS app.
Launching today, Tylr Mobile is a San Francisco-based startup that aims to improve how we work on a smartphone or tablet.
Booker, the cloud-based service management startup formerly known as GramercyOne, has closed a $27.5 million funding round.
Enterprise gamification startup LevelEleven has raised an additional $500,000 in new seed funds to motivate sales people around the world.
Guest Post Knowing where to start can be the biggest challenge. What services should my API offer? Can it generate revenue? What will motivate developers to use my API? Read on for best practices from the giants.
Bad customer service? Slow shipping? Lame attitude from a company rep over IM? StellaService knows … and knows how to make bank from it.
With GetSalesDone, Dexplora says it has the cure to ugly and infrequently-updated CRM systems.
Infusionsoft raises a whopping $54 million for its custom, all-in-one sales and marketing automation software.
Enterprise management platform Xtime raises $23M to streamline the automotive services industry.
MindBody provides marketing tools, scheduling, analytics, networking and point of sale services for health and wellness providers.
Salesforce may have some huge competitors like Netsuite and Oracle, but it’s not the big dogs that keep the customer-relationship manger on its toes.
Badgeville is gamifying sales teams with a new app for Salesforce.com.
Zendesk is now bringing a consumer-y app to its enterprise customers — and a $60 million check to its bank account. It’s a win-win-win!
If you’ve got customers, then you’ve got mobile customers, and Zendesk wants you to take good care of them wherever they are, even if they’re on the go. To that end, the company pushed its cloud-based customer service software into the mobile world today.
Playnomics launches a customer relationship management platform for games that markedly improves player retention.
Imagine a search engine that isn’t for finding fascinating facts about the Indian Ocean. Not for learning how much methane cows produce globally. And not for following the latest antics of someone named Kardashian.
It’s really, really hard to sell to Joe Blow.
Cloze, a cloud-based contact management tool, launched its public beta last night and announced $1.2 million in funding.
It’s been a busy day for startup funding. We’ve got a plethora of stories for you today, from mobile analytics and Google Apps security, to web programming and a website for movie fanatics. Send funding news our way to firstname.lastname@example.org