Summer travel

The summer of downtime

Most outages occur in the summer; your IT department can plan for this.

Microsoft applies lessons from PlayStation Network downtime: don’t hunt hackers

Microsoft has chosen to “nurture” the talents of a 14-year-old boy who attempted to hack into the company’s online gaming network, Xbox Live, rather than slap the kid with lawsuits. The lawsuit approach to hackers is presumed to have led to Sony’s online game network being crippled for nearly a month.

Just how frustrated are PlayStation Network users over downtime?

Sony brought its online gaming network, the PlayStation Network (PSN), offline today — though this time it was just for some scheduled maintenance. But the downtime was a frustrating reminder for many PlayStation 3 and PlayStation Portable owners, as well as developers, over how the company handled the PSN’s downtime.

API downtime: Who’s asleep at the wheel?

Many popular applications use the application programming interfaces (APIs) of other services, from your favorite Twitter client to Facebook apps. So downtime on the most popular APIs has a serious knock-on effect on other services and (up)time is money.

Reddit hires to boost news site’s ad sales and uptime

Condé Nast-owned Reddit, a news aggregator site, announced today that it is finally hiring some new minions to keep the site up and running after a large number of complaints about the site constantly going down.

Blogging startup Tumblr apologizes for growing pains

Tumblr, the fast-growing, well-funded startup which offers a simple blogging service, stumbled rather badly this weekend. Its site went down for what appears to be almost 24 hours and took its users’ blogs down with it.

Facebook explains ‘worst outage’ in four years

Facebook posted a note yesterday evening explaining the site’s downtime earlier that day — a 2.5 hour period that the company described as “the worst outage in over four years.”

Wells Fargo outage said to affect 4 million customers

A Wells Fargo customer tipped us off this morning that his personal bank account at has been unreachable since Thursday night. Many Twitter users are making the same claim. Search #wellsfargo to see the history of complaints.