When customers make you smarter

Most startups begin by pricing their product based on cost or competition. Smart startups price their product based on value to the customer — because you can’t guess how your product is valued by customers.

What makes a great VC

Being a great VC is about more than having a stacked Rolodex, 80-hour work weeks, and lightning-fast response times. It takes community, generosity, and most important, empathy.