Whale

Groupon’s whale problem

I’ve long suspected that Groupon has a whale problem — that a lot of its revenue comes from a small number of customers. New research from ForeSee indicates that this may be the case.

Daily deals inspiring repeat business, study finds

Daily deal providers such as Groupon and LivingSocial are often criticized for driving low-quality business to merchants, but these young companies may, in fact, be purveyors of loyal customers.