Salesforce.com chief executive Marc Benioff, right, with San Francisco Mayor Ed Lee and U.S. House Minority Leader Nancy Pelosi at Salesforce's 2014 Dreamforce conference in San Francisco on Oct. 13.

The 5 kinds of customer success

I hope you didn’t miss the Salesforce.com Dreamforce keynote this week in San Francisco.

Rebecca Black, Friday

We need a Black Friday for enterprise technology

If you work in enterprise technology, you’re probably in the middle of a furious “race to the finish” of sales right about now. Here’s a modest proposal to fix the Q4 crunch.

bookshelf

Funding Daily: Booksnark

We get many books sent to VentureBeat, but today was the first time we had both a hardback and a paperback of the same book sent to one reporter.