Is the social marketing revolution finally running out of hot air?

Maybe it’s time to ask whether we even want to be marketed to on social media. Facebook is the new interactive site, and Twitter is as effective as an email newsletter. If this is a revolution, I’m going to what else is on TV.

Saygent raises $1M to analyze customer emotions

Saygent, a company the uses voice response and analysis to figure out customers emotions, today announced it has secured a first round of funding for $1 million. The funding will be used to hire engineers and secure new customers.