Five9 takes $12M for on-demand call centers
Instead of maintaining permanent call centers, some companies prefer to outsource their work to outside companies like Five9, which offers a “virtual call center” that allows companies to tap into its services whenever necessary.
There’s plenty of competition in this area, including Transera, which upped its total financing to $30 million last year, and LiveOps, which has taken a nearly equal amount.
This financing puts Five9 right in that same range, with about $29 million in venture… Continue Reading
Taleo buys job applicant management company, JobFlash
Taleo, a Dublin, Calif. company that provides software that helps businesses align their workforce to improve peformance, has agreed to acquire the assets of privately-held JobFlash, for $3 million in cash.
JobFlash is based in Fremont, Calif.
Here is the statement:
Founded in 2002, JobFlash enables employers to interact with the broadest pool of job seekers by providing multilingual telephone interactive voice response (IVR) and interview scheduling. With more than 60 customers and over 1,000 hiring locations,… Continue Reading