Demo: Métier mines text to improve a company’s performance

In large companies, it’s all too easy for employees to duplicate work or fall out of sync with the company’s strategy. Métier’s workforward product uses natural language processing (NLP) and semantic matching to help managers find the right employee to work on a project, speed up project planning and ensure that company strategy is actually being executed.

VirtuOz raises $7M for virtual customer service

VirtuOz, creator of intelligent virtual agents that provide companies with customer service and tech support, has raised $7M in a new round of funding. The Emeryville, Calif. company, which was founded in Paris, plans to use the investment for growth in both the United States and Europe.