Why you need to boost your customer service game
Guest Post Customer service is tricky when it comes to gaming -- but it's a vital part of your title's success.
Guest Post Customer service is tricky when it comes to gaming -- but it's a vital part of your title's success.
Photoshop Wars will finally help the internet determine who can make the best funny pictures.
Capcom is launching a web hub for Resident Evil 6 that will connect gamers and allow them to compete in special events.
Ray Bitar, Full Tilt Poker’s CEO, was arrested yesterday on new charges that the poker czar has been involved in a Ponzi scheme.
Bitar had been avoiding arrest by living in Ireland; he was taken into police custody Monday as …
Nintendo of America has hired Duncan Orrell-Jones as its new senior vice president of network business, a job that the company sorely needed to fill.
The former Disney Interactive veteran is in charge of online strategy for Nintendo’s 3DS and …
Editor's Pick
As chief executive of Gears of War developer Epic Games, Tim Sweeney has been on the forefront of video game graphics for a couple of decades. So the DICE Summit, which is giving him a high honor today, turned to …
Crytek, the developer behind Crysis and Far Cry, is backing a new social gaming network called GFACE. Created by a “small team with big ideas”, GFACE promises to deliver high quality free to play multiplayer games directly to your browser, …
Virgin Gaming, the online tournament gaming division of Richard Branson’s Virgin Group, is announcing today that it has snagged more than a million registered users for its prize-based online gaming tournaments.
Virgin has awarded more than $7 million in cash …
Sony is planning a redesign of its online gaming network, the PlayStation Network (PSN), following a hacking attack that brought the network down for nearly a month, according to reports.
The original layout for the PSN and the PlayStation store …
Sony has finally brought its online gaming network, the PlayStation Network (PSN), and its associated services online in Japan — the last region where the network was still partially offline after being taken down in the wake of a hacker …
Activision Blizzard announced Thursday that it will publish the third map pack for Call of Duty: Black Ops on Xbox Live at the end of this month.
But what Activision Blizzard did not announce was when — or if — …
Get ready for a new experiment in online gaming: A game universe that’s tied directly into a television show.
Trion Worlds on Wednesday showed off a preview of Defiance, a persistent open-world shooting game that takes place in the same …
Sony is offering two free games and a host of other goodies to PlayStation Network (PSN) users to compensate for bringing its online gaming network and store down for nearly a month after hackers broke in and stole sensitive information.…
Parts of Sony’s PlayStation Network (PSN) have finally come back online in certain areas around the world — including the U.S. and Europe — after hackers were able to break into the network, forcing the company to bring it offline …
Lenovo is backing a new video game system that is expected to launch in the second half of this year in China. The iSec system has Kinect-like motion controls and is aimed at a mass market consumer that doesn’t buy …
Sony has entered the final stages of internal testing to bring its beleaguered online gaming network, the Playstation Network (PSN), back online after a massive hacker intrusion forced the company to bring it down.
Sony brought the network down last …
OnLive, the online gaming service, has hired as its new chief operating officer Etienne Handman from cloud-music service Pandora.
Handman replaces Mike McGarvey, who becomes OnLive’s chief strategy officer. The new hire reflects OnLive’s need to have both a technical …