Satisfaction, the Web 2.0 customer service site, raises $1.3M
[Disclosure: Satisfaction is led by Thor Muller, who is an advisor to VentureBeat. ]
Satisfaction, a San Francisco company that aims to improve online customer service by letting the customers effectively take over the process, has raised $1.3 million seed funding.
VentureBeat reviewed the company two months ago. Satisfaction creates customer support pages for companies and their products. But it goes beyond the standard customer support pages. It gives companies a way to provide answers — but… Continue Reading