MobileBeat 2008: VCs to developers — The iPhone is great, but hedge your bets
Mobile investment was the official topic for the panel of venture capitalists at today’s MobileBeat conference in Sunnyvale, but the discussion focused on a more specific, sexy topic — Apple’s iPhone 3G, and especially its App Store.
Some of the attention came just because the App Store is the hot new thing right now. It launched earlier this month, and VentureBeat writer MG Siegler described it as “sublime beyond belief.” It has captured people’s imaginations, and… Continue Reading
Parature raises $16M for customer service software
After years dominated by lumbering giants like Peregrine Systems and BMC Remedy, the customer service market is ripe for innovation, say executives at a startup called Parature. The company bootstrapped itself for several years, but chief executive Duke Chung sees a coming “land grab” as more companies enter the field and start targeting the smaller customers who have traditionally been ignored.
In order to keep up with the competition, Parature has been raising substantial amounts of… Continue Reading