Get Satisfaction 2.0 offers a new take on customer support
Get Satisfaction, a startup that wants to give customers more control over the customer service process, has rolled out a redesigned version of its website that it’s dubbing “Get Satisfaction 2.0.” While many changes can probably be grouped together as a basic facelift, co-founder and… Continue Reading
Satisfaction, putting consumers in charge of customer service
[Disclosure: Satisfaction was developed by a team led by Thor Muller, who is an advisor to VentureBeat. We have a close relationship with Thor. Since other sources have started writing about Satisfaction, you should read that too, since we may be biased.]
Satisfaction is a new… Continue Reading
VentureBeat Launches
Welcome to VentureBeat •the successor to SiliconBeat!
VentureBeat’s mission is to provide news and information about private companies and the venture capital that fuels them. People are at the heart of this project. VentureBeat will be a resource for entrepreneurs and other interested professionals facing some… Continue Reading