HootSuite announced this morning that it is partnering with IBM to integrate with big blue’s Connections product suite, which IBM calls “a leading social software platform” which makes “everything social.”
Twitter is the new customer service, to the surprise of no one who’s been paying attention. But few companies are taking it as far as Dutch airline KLM, which is now displaying live wait times on its Twitter account.
Guest Post While most of us thought the “social enterprise” was played out, there’s a good reason to think this movement is just getting off the ground.
Editor’s Pick Uncharted Play is the company behind SOCCKET, a soccer ball that generates energy as you play.
Santa Clara University is one of the many educational institutions who have developed programs aimed at social entrepreneurs, and last Thursday, 13 social enterprises gave speed pitches to a room of impact investors as part of the Global Social Benefit Incubator (GSBI) Accelerator Showcase.
Guest Post Bryony Cole is Yammer’s head of community and thought leadership.
Guest Post We are suffering from a major case of denial. We tend to tell each other only the good news, totally ignoring social intranet problems — low quality app and too much hype — as if they don’t exist.
Salesforce.com’s aggressive acquisition strategy, and emphasis on all things cloud and mobile appears to be paying off.
Guest Post You can’t just stare at the social stream and use your gut to know if it’s working or not.
Salesforce.com chief executive Marc Benioff relates how his company transformed the social support infrastructure at Activision Blizzard, the publisher of the Call of Duty games and an enterprise with $4.8 billion in annual sales.
Benioff, Salesforce’s outspoken CEO, took the stage for his keynote address at Dreamforce 2012 with one clear message: A “social revolution” is taking place, and his company wants to be the driving force behind it.
Whether you’re planning to attend or are simply curious, here’s what to expect at Dreamforce 2012 in San Francisco.
OpenTable founder Chuck Templeton has launched ImpactEngine, a new Chicago-based accelerator to support for-profit businesses that aim to make a positive social or environmental impact in the world.
Did you know that if you add “social” and “enterprise” and “mobile” and “cloud,” you get $5 million dollars? It’s crazy!