It’s Halloween tonight, and tech is celebrating with treats, freaks, and more than a little dressing up. Well, at least those tech companies that like to have fun.
HootSuite announced this morning that is has partnered with Brandwatch, one of the leading social media monitoring and analytics platforms, to bring Brandwatch’s extensive “social business intelligence capabilities” to its users.
A group of CEOs from some of the hottest and most disruptive enterprise companies discussed at TechCrunch Disrupt today what it will take to topple the incumbents.
VANCOUVER — Not every tech founder can follow up a massive success with another massive success. But a couple years after a failed gaming endeavor, Glitch, it looks like Flickr cofounder Stewart Butterfield may have another big winner on his hands.
Social networks are all about people, right? Perhaps, but they’re the worst industry at one of the most important things a brand can do: customer service.
And not just by a little.
Social media management utility HootSuite added the most popular online survey tool, SurveyMonkey, to its app directory today, along with real-time visual traffic analysis tool Chartbeat.
And, almost as an aside, the company stated that it has now passed seven million users.
“We’re kinda matching Zendesk and Evernote in user growth curve,” Holmes said. “Our progressive cycle to each additional million is getting shorter and shorter, which is a good thing.”
A security breach at cloud-based customer support vendor Zendesk has exposed personal information including email addresses of Twitter, Pinterest, and Tumblr clients, the company said today in a blog post.
Today HootSuite is announcing three new integrations with Zendesk, Storify, and Evernote. In addition, the company is now officially saying that “nearly five million” people are using its social media management tools globally.
Zendesk, a maker of customer service software used by companies such as Twitter, MSNBC and IDEO, has raised $6 million in a second round of funding, led by Benchmark Capital.