acs1When Xerox announced its $6.4 billion acquisition of ACS yesterday, Web 2.0 types like us out here in San Francisco had only one question: What’s ACS?

Rebecca Scholl from Affiliated Computer Services, a 74,000-employee firm based in Dallas, Texas, sent us the tidy list below, just right for cutting and pasting into a blog post. It explains why ACS is worth exactly 6.4 Twitters.

The video clip tipped us off: ACS runs New York’s E-ZPass customer service. Do they run ours out here, too? A few minutes of reporting confimed that yes, ACS runs the San Francisco Bay Area FasTrak system, under a contract with the Bay Area Toll Authority through May 2013. Whenever you swoop through a toll booth without having to stop,

Rebecca’s full reply:

“ACS touches millions of lives every day. As a business partner to the world’s most complex corporations and governments, ACS focuses on serving their business operations so they can serve their clients.

ACS does it by…
…Providing services to more than 1,700 federal, state, county and local governments, making ACS the largest provider of managed services to government entities in the United States
…Processing about $3 billion electronic toll collections every year
…Handling more than one million phone calls daily in our 140 customer care centers
…Supporting more than 36 million Medicaid recipients in 14 states
…Processing 16 million parking tickets annually, contributing to our role as the largest provider of business process services in the government sector
…Managing more than 12.5 million federally-guaranteed student loans worth $170 billion, while disbursing more than $4.6 billion in new student loans every year
…Processing about 1 million credit card applications annually
…Providing human resource services to more than 4.4 million employees and retirees
…Annually processing over half of the nation’s child support payments worth $14 billion
…As a FORTUNE 500 company with approximately 74,000 people, the ACS presence is wide, supporting client operations in more than 100 countries. But its contribution to ACS client business success runs deep – by simplifying their business processes and improving their information technology capabilities.

ACS is known by its clients for being responsive to their business needs, flexible to their changing priorities, reliable for delivering results, and acting with integrity at all times.

ACS is “Expertise in Action.”

You can learn even MORE about ACS at

Thanks for asking!”

The video below shows that when I eventually become a delinquent dad, ACS will process my ex-wife’s child care funds so she can just swipe a card at the cash register. I’m serious! It’s in the video.


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