Recently, I have been working part time in a video game store called Gamerdoc. It’s my first time working in the video game retail biz and so far it has been pretty sweet. We have all heard the horror stories of people working at Game Stop and the pressure of getting preorders but nothing like that has happened to me at Gamerdoc. Since it is a franchise store, we have a lot more freedom with what we can do and how we approach customers.
I have always been amazed at how distant and disconnected the most game store employees seem to be in my state. Not a single one seems to understand the mindset of a gamer or at least pretend to know. People go to game stores to buy games and to find out if the new games coming out are worth the money right now. They even look for recommendations based on their taste in games. Why does it seem that game stores do not cater to this? One would assume that working at a game store you would play the games you are selling to give people honest feedback on the game versus just reading Metacritic and giving them the score.
I like Gamerdoc for encouraging that we play all the games so that we are better informed to tell customers if the game is something they should play or wait till it goes down in price. I assumed that would be the standard in all game stores but when you have a lock on the market you can do whatever you want to an extent.
So what is it that you look for when going into a video game store? Do you really care about if the employees play the games and are gamers themselves? Maybe you have a story to tell about this?