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Tapjoy has done surprisingly well as a major ad network for games, with incentives for consumers to install more apps.
Behind the scenes, Tapjoy inserts ads into apps. Those ads are targeted at consumers who enjoy similar apps. If those individuals install the apps that are recommended in the ads, then the advertiser pays Tapjoy and the developer for the installation.
It works, because developers have so few good options for getting their apps in front of consumers. This business grew sales from $20 million in 2010 to more than $100 million in 2011, despite being tripped up when Apple banned incentivized downloads (which appeared to give people the motive to download apps they didn’t want to use). Still, Tapjoy is going strong and its network of developers now has more than 100 million monthly active participants, and it has reached more than a billion mobile devices.
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Mihir Shah, (pictured left), chief executive of Tapjoy, says that typical app publishers see a 50 percent to 300 percent increase in monetization for the mobile apps.
Now, the San Francisco company has shifted much of its weight to Google’s Android mobile devices. It recently launched its own Tapjoy Reconnect portal for getting consumers to come back to an app, and it is expanding into new territories. We caught up with Shah and Tapjoy chief marketing officer Peter Dille (pictured right) in a recent interview.
Mihir Shah: Well, what is Tapjoy? We’re a mobile network that’s built on the value-exchange concept. It’s an ad model that allows consumers to discover and engage with premium content in exchange for engaging with premium advertisers. That’s the focus of the business. It benefits everybody. Consumers get a high-quality, double-opt-in way to engage with content. Advertisers have a targeted way, which is driven by self selection, to engage with their target audiences. Developers, far and away, make the most ad-funded revenue through this model.
As we’re finding globally, app stores and platforms benefit because they get access to great content. Content can make more money and connect with the right consumers, as illustrated by our deals with SK Planet in South Korea and GPhone in China. We’ve done broad platform deals with them to bring our model and the content that leverages our model into their app stores. We talk about the three constituents — consumers, advertisers, and app developers — but I would also say that there’s an underlying fourth, which is platform traffic, because consumers get this great model. Therefore, the developers get more revenue and the advertisers get more targeting.
GamesBeat: How about incentivized versus non-incentivized? What does that do?
Shah: You call it “incentivized.” We call it “value exchange.” It’s the core. We think that is what works on mobile. My strong point of view, as you know, is that display advertising is a legacy model for PC-based browsing. That kind of passive advertising through the PC, where you have a mouse and not your finger, makes sense. It doesn’t make sense on mobile. It has to be an opt-in model. Whether you want to call it incentivized or not, our model is opt-in. Users request the advertising. They request it because they get some value in exchange. In my opinion, it’s no different from Google advertising or TV advertising, where you’re fully aware that you’re watching The X Factor for free because the advertisers sponsor it.
Peter Dille: From my perspective, having been here 15 months now, consumers and developers love this model. There’s a constituency within the Madison Avenue brand advertisers. Some of them say, “Incentivized? Not sure how that works. What context is my brand being seen with? What shoulders am I rubbing up against?” Long story short, they didn’t really understand it.
If I were to say what the biggest shift has been, it’s that I see a lot of that crumbling away. They get it. They understand mobile is different. They spend more time with mobile itself. I was at a dinner a few weeks ago put on by The I.D., and people were saying, “Yeah, I have no issue with that.” We’re seeing great momentum from our brand ad sales force team. That’s been a shift.
Shah: We hear it on a daily or weekly basis. We ask major global brands how to become part of their media mix. “Tell us, is it the value exchange model? What is it?” It’s not the value exchange model. It’s shifting budgets. It’s turning the ship such that they have the right media mix on mobile. I completely agree with Pete. One of the big news stories here is the ad shift that we’re seeing, embracing our model.
The second thing is, we want to talk to you about Tapjoy.com. We have an exciting release coming out in 30 days. It’ll be the first of a number of incremental releases. What that’s about is continuing to move forward around discovery. I have a very strong point of view that discovery in mobile and connected TV is fundamentally different from the Web. The friction associated with downloading an app on mobile is very high. It’s not like you just hit the back button if you get the wrong piece of content. You have to go through the whole download process. Driving far better discovery based on what the user wants is hugely important. Tapjoy.com’s version two that’s coming out in November will start moving us significantly in that direction, where we’re providing a channel experience, in effect, for app discovery. We’re very excited about that.
About 40 percent of our user base now is in the U.S. Sixty percent is international. We are seeing significant growth and very healthy economics through the model from South Korea, China, Southeast Asia, Western and Eastern Europe, across the board. We don’t see any end in sight. We think the tailwinds are stronger in 2013. A lot of that has to do with continued Android penetration globally.