Join gaming leaders online at GamesBeat Summit Next this upcoming November 9-10. Learn more about what comes next. 


Save to the cloud

Late last night, GamesBeat reported that the cloud-save feature on Xbox Live was not working. It’s functioning now, but the inconvenience still reverberates to this hour.

As a goodwill gesture, Microsoft is providing a free month of its Xbox Live Gold service to affected users.

“We will be automatically applying a one-month extension to the Xbox Live Gold memberships of everyone who was impacted,” Xbox Live general manager Alex Garden said in a statement. “We can assure you we’ll also be doing a thorough postmortem to help prevent this from happening again.”

Webinar

Three top investment pros open up about what it takes to get your video game funded.

Watch On Demand

The cloud-save functionality is exclusive to Xbox Live Gold members. It allows players to sync their saves and profiles online for quick access from any Xbox 360. The recent outage prevented gamers from retrieving any of their data from Microsoft’s remote servers.

Microsoft’s Xbox Live evangelist Major Nelson wrote on his blog that Microsoft knows exactly who was affected by the outage. That means if you experienced the issues with the cloud, you don’t need to call Xbox Live support — the free month of Gold will automatically appear on your account.

GamesBeat

GamesBeat's creed when covering the game industry is "where passion meets business." What does this mean? We want to tell you how the news matters to you -- not just as a decision-maker at a game studio, but also as a fan of games. Whether you read our articles, listen to our podcasts, or watch our videos, GamesBeat will help you learn about the industry and enjoy engaging with it. How will you do that? Membership includes access to:
  • Newsletters, such as DeanBeat
  • The wonderful, educational, and fun speakers at our events
  • Networking opportunities
  • Special members-only interviews, chats, and "open office" events with GamesBeat staff
  • Chatting with community members, GamesBeat staff, and other guests in our Discord
  • And maybe even a fun prize or two
  • Introductions to like-minded parties
Become a member