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You may run into issues playing games on Xbox Live tonight.

Microsoft has confirmed that its online infrastructure is experiencing a plethora of problems that will prevent you from accessing a number of features on Xbox One and Xbox 360. For example, I could not get my cloud-synced save for Call of Duty: Advanced Warfare and was forced to play offline. Microsoft is aware of the problem, and is working on it.

Here’s the statement on the Xbox Live system-status page:

“Are you experiencing issues on Live with features such as matchmaking, adding or viewing Friends, Messaging, and Achievements? Our team is engaged and working hard to get everything resolved. Thanks for your patience while we get this worked out.”


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Here’s a full list of problems that Microsoft has uncovered:

  • Accessing or retrieving data stored using cloud storage
  • Joining other Xbox Live members in online games
  • Managing friends lists and tracking what friends are doing
  • Sending text messages to other Xbox Live members
  • Unlocking achievements
  • Viewing achievements

These issues also extend to Microsoft’s video store, which also lives on the company’s Azure cloud service.


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