In a rapidly changing world, those who copy the past have doomed their future.
When companies or agencies search for disruptive and innovative strategies they often assemble a panel of experts to advise them. Ironically the panel is often made up of people whose ideas about innovation were relevant in the past.
I’ve seen this scenario play out in almost every large company and government agency trying to grapple with disruption and innovation. They gather up all the “brand-name wisdom” in an advisory board, task force, panel, study group, etc. All of these people – insiders and outsiders – have great resumes and fancy titles, and, in the past, they’ve had brilliant insights. But unintentionally, by gathering the innovators from the past, the past is what’s being asked for – while it’s the future that’s needed.
You can’t create a blueprint for the future. But we know one thing for sure. The future will be different from the past. A better approach is to look for people who are the contrarians, whose ideas, while they sound crazy, are focused on the future. Most often these are not the safe brand names.
One third of your advisory board/task force/study group, etc. tasked with predicting the future must be contrarians, or all you’re going to do is predict the past.
In the 1950’s and 60’s with the U.S and the Soviet Union engaged in a full-blown propaganda war, the race to put men in space was a race for prestige – and a proxy for the superiority of one system of government over the other.
In 1961 the U.S. was losing the “space race.” The Soviets had just put a man in orbit and their larger rockets allowed them to launch larger payloads and perform more space spectaculars than the U.S. The new President, John Kennedy looked for a goal where the U.S. could beat the Soviet Union. He decided to raise the stakes by declaring that we would land a man on the moon “before the decade is out” (brave talk before we even got someone into orbit.) This meant that NASA had to move quickly to find the best method to accomplish the journey.
NASA had panels of experts arguing about which of two options to use to get to the moon: First it considered direct ascent; then moved to another idea, Earth-orbit rendezvous (EOR).
Direct ascent was basically the method that had been pictured in science fiction novels and Hollywood movies for a decade. A giant rocket would be launched directly to the moon, land, and then blast off for home. But there were three problems:
- Direct ascent was the least efficient way to get to the moon and would require a giant rocket (the Nova) and
- The part that landed on the moon would be 65 feet tall (requiring one heck of a ladder to the surface of the moon.)
- It wasn’t clear that a rocket this big could be ready by the end of the decade.
So NASA settled on the second option: Earth-orbit rendezvous. Instead of launching a whole rocket to the moon directly, Earth-orbit rendezvous would launch two pieces of the spacecraft – one at a time – using Saturn rockets that were then in development. These pieces would meet up in Earth orbit and send a ship (still 65 feet tall as in the direct flight mode) to the moon and back to Earth.
This idea was also a decade old – it was how they proposed building a space station. The advantage of Earth-orbit rendezvous to go to the moon was that it required a pair of less powerful Saturn rockets that were already under development.
If you can’t see the movie click here
But one tenacious NASA engineer, John Houbolt, believed we wouldn’t get to the moon by the end of the decade and maybe not at all if we went with Earth-orbit rendezvous.
Houbolt was pushing a truly crazy idea, Lunar-orbit rendezvous (LOR). This plan would launch two spaceships into Earth orbit on top of a single Saturn rocket. Once in Earth orbit, the rocket would fire again, boosting both spacecraft to the moon. Reaching orbit around the moon, two of the crew members would climb into a separate landing ship they carried with them – the lunar excursion module (LEM). The LEM would detach from the mother ship (called the command module), and land on the moon. The third crew member would remain alone orbiting the moon in the command module. When the two astronauts were done exploring the moon they would take off using the top half of the LEM, and re-dock with the command module (leaving the landing stage of the LEM on the moon.) The three astronauts in their command ship would head for home.
The benefits of Lunar-orbit rendezvous (LOR) were inescapable.
- You’d only need one rocket, already under development, to get to the moon
- The part that landed on the moon would only be 14′ tall. Getting down to the surface was easy
Yet in 1961 LOR was a completely insane idea. We hadn’t even put a man into orbit, let alone figured out how to rendezvous and dock in earth orbit, and some crazy guy was suggesting we do this around the moon. If it didn’t succeed, the astronauts might die orbiting the moon. However, Houbolt wasn’t some crank, he was a member of the Lunar Mission Steering Group studying space rendezvous. Since he was only a mid-level manager, he presented his findings to the internal task forces and the experts dismissed this idea the first time they heard it. Then they dismissed it the second, fifth, and 20th time.
Houbolt bet his job, went around five levels of NASA management, and sent a letter to deputy director of NASA, arguing that by insisting on ground rules to only consider direct ascent or earth orbit rendezvous meant that NASA was shutting down any out-of-box thinking about how to best get to the moon.
Luckily, Houbolt got to make his case, and when Wernher Von Braun changed his mind and endorsed this truly insane idea, the rest of NASA followed.
We landed on the moon on July 20,1969.
I recently got to watch a brand-name panel at work. It was an awesome list of people. Their accomplishments were legendary, heck, every one of them was legendary. They told great stories, had changed industries, invented new innovation platforms, had advised presidents, had won wars, etc. But almost none of them had had a new idea about innovation in a decade. Their recommendations were ones you could have written five years ago.
In a static world, that would be just fine. But in a corporate world of continuous disruption and in a national security world of continuously evolving asymmetric threats, you need to have crazy people being heard, or you’ll never get to the moon.
Most companies and agencies have their own John Houbolts. But most never get heard. Therefore, “Blank’s rules for an innovation task force”:
- 1/3 insiders who know the processes and politics. They would help provide top cover to non-standard solutions
- 1/3 outsiders who represent “brand-name wisdom”. They provide cover and historical context
- 1/6 crazy insiders – the rebels at work
- They’ve been trying to be heard
- Poll senior and mid-level managers and have them nominate their most innovative/creative rebels
- Be sure they read this before they come to the meeting.
- 1/6 crazy outsiders
- They’ve had new, unique insights in the last two years
- They’re in sync with the crazy insiders and can provide outsiders with “cover”
Steve Blank is a retired serial entrepreneur-turned-educator who has changed how startups are built and how entrepreneurship is taught. He created the Customer Development methodology that launched the lean startup movement, and wrote about the process in his first book, The Four Steps to the Epiphany. His second book, The Startup Owner’s Manual, is a step-by-step guide to building a successful company. Blank teaches the Customer Development methodology in his Lean LaunchPad classes at Stanford University, U.C. Berkeley, Columbia University, UCSF, NYU, the National Science Foundation and the I-Corps @NIH. He writes regularly about entrepreneurship at www.steveblank.com.