Why ‘talk to our chatbot’ will replace ‘send us an email’

I’m known to be a bit negative about email. When you receive a few hundred of them a day, it tends to make you a little skittish, even a little depressed. Yet, it’s still my primary form of communication, especially when I’m trying to find answers to problems. In our highly digitized world, it’s amazing … Continue reading Why ‘talk to our chatbot’ will replace ‘send us an email’