Observe.AI acquires ScopeAI to advance omnichannel ambitions

Hear from CIOs, CTOs, and other C-level and senior execs on data and AI strategies at the Future of Work Summit this January 12, 2022. Learn more Observe.AI, a provider of a platform for analyzing data generated by call centers, revealed today it has acquired ScopeAI, which makes tools that automatically extract insights from customer … Continue reading Observe.AI acquires ScopeAI to advance omnichannel ambitions