Gartner predicts ‘digital twins of a customer’ will transform CX

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. Digital twins of physical products and infrastructure are already transforming how companies design and manufacture products, equipment and infrastructure. In its latest Immersive Hype Cycle, Gartner predicts that digital twins of a customer (DToC) … Continue reading Gartner predicts ‘digital twins of a customer’ will transform CX