Guest Join top executives in San Francisco on July 11-12, to hear how leaders are integrating and optimizing AI investments for success. Learn More Artificial intelligence—including automated virtual assistants (VAs)—is a hot topic for brands. The market for VAs is projected to grow more than six times, to $23 billion by 2027, accelerated by a COVID-19-era … Continue reading You think your customers want a humanlike AI; you may be wrong