Kelley Steven-Waiss is the chief transformation officer at ServiceNow, and prior, founder and CEO of Hitch Works, Inc., (a VC-backed startup acquired by ServiceNow). She founded and commercialized Hitch, an internal talent mobility platform that uses AI & machine learning to match project-based work to internal employee skills, while CIO and CHRO at HERE Technologies. With 13+ years as a CHRO in technology, she is a thought leader & frequent speaker in the future of work. She is a board director of FormFactor, Inc. (NASDAQ: FORM), member of USF MSOD Advisory board, & co-author of “The Inside Gig.” She has more than 25 years of executive management and consulting experience in human resources, change management and corporate communications.
