Connect with top gaming leaders in Los Angeles at GamesBeat Summit 2023 this May 22-23. Register here.

Your collection of pocket monsters is potentially at risk.

A small number of Pokémon X and Y gamers are reporting that saving in a certain area of the world causes the game to freeze, and rebooting the 3DS does not fix the issue. After the initial bug, the game loads the save and then immediately freezes again.

We’ve reached out to Nintendo to confirm if this glitch is real and if it plans to release a bug-fixing patch. We’ll update this post with any new information.

The Pokémon trainers reporting this bug claim that it happens when saving in the outside streets area of Lumiose City, one of the major hubs. The error causes Pokémon X or Y to hard-lock, and the player can only regain control of the system by holding down the power button. You can see how the game freezes even after loading the save in a video uploaded to YouTube:


GamesBeat Summit 2023

Join the GamesBeat community for our virtual day and on-demand content! You’ll hear from the brightest minds within the gaming industry to share their updates on the latest developments.

Register Here

A few gamers reported the issue in a thread on gaming message board Gamefaqs. The glitch seems to affect both digital and physical copies of both X and Y. Until Nintendo issues a patch, it is probably wise to avoid saving in Lumiose City.

GamesBeat's creed when covering the game industry is "where passion meets business." What does this mean? We want to tell you how the news matters to you -- not just as a decision-maker at a game studio, but also as a fan of games. Whether you read our articles, listen to our podcasts, or watch our videos, GamesBeat will help you learn about the industry and enjoy engaging with it. Discover our Briefings.