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If you’re like a sizable number of new Nintendo Wii U owners (including myself), the console’s autoconnect feature for getting online isn’t working for you. If you’re getting error code 103-1002 or any other notification that the Wii U can’t communicate with your network device, here’s what to do:

  1. Go into connection types, Hit “Manual Configuration”.
  2. Input your SSID.
  3. Input the correct security type (this is very important, obviously).
  4. Put your password in properly.
  5. For IP address “Do not auto obtain.”
  6. Open up cmd in your computer, type in “ipconfig” (Window computers, OSX users view message at bottom).
  7. Now input that IP address but add 10 to the last number so “” will be entered as “”
  8. Enter the rest of your info inside such as subnet mask and default gateway exactly as you see it in your ipconfig.
  9. Now hit next, and then hit configure for your DNS. When asked about DNS, do not autoobtain.
  10. For the first server put in
  11. For the second server put in
  12. Hit Next, and DO NOT set a proxy.
  13. Leave MTU as the default.
  14. It should work, if not check the ip and that it is the internet IP + 10.

Those directions come straight from the official Nintendo support forums, and they’ve been working for a lot of people. I can also confirm it fixed whatever issue I was having (that none of my other consoles, handhelds, or iOS devices have ever had), though I didn’t need to add 10 to my IP address. Did it work for you?

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