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Update at 2:0 p.m. Pacific: Microsoft has resolved the issue, noting on its status page that the core services for Xbox Live are working normally. The original story follows below.

You might have some trouble connecting online with your Xbox One today.

Xbox Live’s core services — which includes signing into or managing an account — are experiencing errors today, causing some users to be unable to log in. This includes those who pay for the $60-a-year premium Xbox Live Gold subscription service. Microsoft’s Xbox Live Status page lists the problem as “limited,” so it is not impacting all users. The site also notes that it is working to resolve the issue.

Problems like this can pop up for Xbox Live from time to time. It was noticeably a worse issue during the first three months of 2016, although things quieted down after April.


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Sony’s PlayStation Network also occasionally suffers from outages, although that service has had fewer problems this year.

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